Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $421.49
Clearance
The comparable value price is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 1143 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, vibrant colors, and ease of use of this 55" 4K Ultra HD TV. Many also praise the 3D capabilities and the smart TV features. However, some users experienced issues with the remote control and reported instances of motion blur. A few also commented on the Smart Hub's performance and the TV's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,143 reviews
  • Rated 5 out of 5 stars

    Terrific TV For the 55" Category

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied with all aspects of this TV, especially the internet browser and its vast adjustability through the menu function. The connectivity is much simplified with the box housing four HDMI connections (as well as an optical sound port). This was the largest TV I could fit for the application I had in mind for it and I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so it's not that easy to set up this tv when connecting with a home theater system because it reboots each time you disconnect. Not having bought a new tv recently, I didn't realize this happens. Most people would likely know these kinds of things, but I didn't. Also, the instructions all boil down to one tri-fold 8.5x11 piece of paper that I almost recycled before I realized it held all the answers. But, be patient and all good things will come to you. An amazing display and a beautiful, streamlined design that looks good on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Clarity & Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Clarity & Picture. The installation was quick and complete.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear picture, everything I expected and more - great sales people

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Amazing picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I ever had. Smart features do everything I had hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    One-month review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several things: 1. This HDTV such as others has a great picture, which actually looks kind of weird with a movie or DVD or TV series. It looks too good, and does not impart same feeling as my earlier LCD Sharp Aquos from 2005. It's great for those ultrahigh HD feed loops you see in the store, such as for landscapes and oceans, underwater stuff like that, you know. I can't quite put my finger on it for a description. I've thought about downgrading in order to recapture that elusive quality. 2. The smart aspects of this new generation regarding the Internet interface is slow like a 15-year-old computer with poor Wi-Fi or something. I think you're better off to buy a dumb TV and a dedicated laptop or desktop to run it. I mean it's nice to have Netflix and YouTube set up with the Samsung app, but the functionality seems like an early generation version. And if you want to use the browser, just forget it – it'll drive you crazy. I even have the optional keyboard, which helps a little bit, but if I had to do it all over again I would go another way. 3. I feel like I'm funding a lot of R&D, and presently not getting much for it. Kind a like going to a Japanese kabuki restaurant and having all of that action with the cook for eight of us and getting flipped a few bits of food like a trained seal. Didn't really deliver on the main reason I was there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    television has excellent clarity and delivers a very good picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv and love it mounted on the wall with no cords seen!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture. Easy to connect to Samsung BlueRay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into Best Buy to purchase a flat screen TV. The sales staff worked with us and provided ABOVE STANDARD SERVICE. They worked with us and showed us different items within our price range. They helped us make our final pick and worked with us getting everything we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television!!! Picture is great!!! Love the Ultra!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and good deal for the money. Very light and thin.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and very clear directions for initial startup.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Amazing 4K tv for best price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for movies and games. Both are amazing. Pros: Easy to setup picture quality and 3D is amazing. Remote and apps were good. Cons: Google chromecast will not support. Network is keep on dropping.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this TV picture and sound are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv , really good for watching actions movie and sports .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Brilliant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this tv. Picture and color is amazing. Not even interested in the new QLED. This has quantum dot display. Just less advance. This tv is where it all started. I highly recommend this product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this smart tv. It's more than we expected!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceedingly user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to set up, projects BEAUTIFULLY and clearly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did tons of research before purchase and so far very pleased

    I would recommend this to a friend