Customer Ratings & Reviews
- Model:
- UN55JS8500FXZA
- |
- SKU:
- 3813039
Customer reviews
Rating 4.7 out of 5 stars with 1143 reviews
(1,143 customer reviews)Rating by feature
- Value3.3
Rating 3.3 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the excellent picture quality, vibrant colors, and ease of use of this 55" 4K Ultra HD TV. Many also praise the 3D capabilities and the smart TV features. However, some users experienced issues with the remote control and reported instances of motion blur. A few also commented on the Smart Hub's performance and the TV's price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find words that can describe this TV. The sharpness, the color deepness the overall quality of the picture, it is unbelievable. Really happy with our choice.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Absolutely Stunning Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the most beautiful television I own. I am something of a Samsung snob, but regardless of where you fall from a brand loyalty perspective it is hard to find fault with this set. Gorgeous 4K picture, competent audio, convenient cabling option, and a plethora of features. This set takes the cake, and with the price point diminishing, I may just buy more of these for other paerts of the house.
I would recommend this to a friend Rated 5 out of 5 stars
This is my second TV like this one very good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 65 inch 8550 TV in my living room and I bought a 8500 for my bedroom because since I bought the one for my living room I stopped watching TV in my bedroom
I would recommend this to a friendRated 5 out of 5 stars
The screws for the stand were missing..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called Samsung for replacements and they charged $19.80 for four small screws that were undersized when I received them....I purchased four at Ace Hardware at $3.50
I would recommend this to a friendRated 5 out of 5 stars
BestBuy had the best price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I checked many stores website. I checked just as many online reviews. When I did my final tally...BestBuy was the winner as far as sales price. Score one for me.
I would recommend this to a friendRated 5 out of 5 stars
Better than I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a salesmans recommended uprade from the set I planned to buy for the same price. This only negative was the silver color, and I've gotten used to that
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
This open box deal enabled my upgrade.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been wanting to upgrade my home theater for years, and this open box deal was what made it possible. The picture is gorgeous and provides a very lifelike viewing experience compared to the black and white set it replaced. Also, I absolutely love the remote controller allowing me to change the channel and adjust the volume without getting up from the couch. Well worth waiting for!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Exceeded my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color and picture. Unit is built very well. Very happy with my purchase!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An awesome tv for the price and with a 240 refresh rate. Most tv's in this price range only have a 120 refresh rate
I would recommend this to a friendRated 5 out of 5 stars
Great TV, best of Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that easy to set up. The hookups are not on the back of the set. DirecTv had to send out a seasoned serviceman to connect my Genie. All is working now.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome, it has a great picture and it also is user friendly!!!!
I would recommend this to a friend Rated 4 out of 5 stars
Shoulda splurged on all new high-quality cables
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ONLY reason I cannot give this monster of a TV five stars is because I haven't witnessed a super clean connection, in my home, yet. When replacing the cables, you might as well clean the fittings and such.
I would recommend this to a friendRated 5 out of 5 stars
Great picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture seen in this TV is amazing. Amazing how much of a change there is in the experience of watching just regular programming now.
I would recommend this to a friendRated 4 out of 5 stars
Very Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lot of nice functionality. When I use Screen Mirroring the video will freeze after about 40 minutes, may have to call Samsung support. No other issues noticed at this time. I think this is a good TV, if I can figure out the video issue it will be a great TV.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, great tv. Absolutely no issues with the TV.
I would recommend this to a friendRated 4 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the clarity of this television, but have not used the 3D feature as of this review so I cannot give the extra star until I have the chance to review the 3D feature. I also like the remote control, it's design and ridged construction. Doesn't feel cheap.
I would recommend this to a friendRated 4 out of 5 stars
Picture was better in the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's respectable, would have gotten the next size up on a do over, the picture quality on some broadcast tv shows remind me of a daytime soap opera. Only real problem I have with it is that the mounting screws were too short to connect into the bracket.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
the remote failed already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only having the TV for 1 month the remote failed, the enter button doesn't do anything. I have contacted Samsung and they said they will send a new remote but haven't got it yet so we will see.
I would recommend this to a friend Rated 4 out of 5 stars
bright picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very bright picture with good resolution. The remote that comes with it is silly IMO and awkward to use with few buttons and on screen menus, but it can still be used with an old regular Sammy remote or a programmable can be used for discrete commands.
I would recommend this to a friendRated 5 out of 5 stars
GREAT SAMSUNG 4K SHUD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the interactive menu/remote control. It is very user friendly. 4K SHUD TV (Model 8500) from Samsung surpasses my expectations!
I would recommend this to a friend





