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Customer Ratings & Reviews

Your price for this item is $421.49
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The comparable value price is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 1143 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, vibrant colors, and ease of use of this 55" 4K Ultra HD TV. Many also praise the 3D capabilities and the smart TV features. However, some users experienced issues with the remote control and reported instances of motion blur. A few also commented on the Smart Hub's performance and the TV's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,143 reviews
  • Rated 5 out of 5 stars

    One of the best smart tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant feature improvements since our last purchase 2 years ago. Samsung is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a wonderful television ... great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful television. I had a Samsung top of the line Plasma TV before this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installation made it all so easy. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Great install - teamwork and prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extreme definition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The definition is so superb that it makes "normal" HD screens look blurry by comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k 3d ultra HD TV has slim classic lines and all the high tech features you can want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The results of the product is superior the only down fall are the sketchy instruction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, features and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set and the features including the streaming and Internet is just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person, Russ Simms dd an excwllwnt helping me select the right TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding picture clarity - SO glad I stepped-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SUHD technology is simply fabulous. I could not be happier with my purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pic is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear and met our expectations. We are very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for family activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive operating instructions in the box. Set up was simple. Bought a streaming DVD player to set up with this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent experience watching movies, still images and sound quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people did a great job.i am very pleased with Best Buy and Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no regrets about buying this television. 6 months and still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great Samsung buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Samsung tv I have bought and I am once again very satisfied. I am very happy with the purchase and waited until it became on sale and made it even better. Paired with a sonos soundbar and you can't ask for anything more. Great tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fab TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV! The picture resolution is amazing! And the price was just right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It has everything I need and want and has a beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    good pic but very difficult to use. would not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV a couple of weeks ago. We love the picture quality, but the TV is almost impossible to use. The menus are really complicated and if you set one menu item, it often interacts with many others in ways that you don't know about. Default takes you to the cable box every time, so if you want to watch material on the internet, you have to repeatably struggle to get the "cable box not connected" message off the screen. Every time! No way around it. Also, the TV FORCES default ads down your throat. Nothing you can do about it. For the last week they have been forcing ads about "Ant Man". Really infuriating. The manual is almost useless because the language is extremely vague; exactly what is referred to by "device" or server"? And the manual deals only with a TV model we do not have, not with ours. We have spent many hours each trying to watch what we want to vs what they want us to watch. I would NOT buy this TV again and will return the TV now that we have given up. Great picture though, just not what you wanted to watch. You have to be about 3-4 feet away to see the high resolution because the eye cant see it from 9 -10 feet away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for the cost/features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is 1/2 the cost of tvs with same features and technology. Very pleased.

    I would recommend this to a friend