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Customer Ratings & Reviews

Your price for this item is $421.49
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The comparable value price is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 1143 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, vibrant colors, and ease of use of this 55" 4K Ultra HD TV. Many also praise the 3D capabilities and the smart TV features. However, some users experienced issues with the remote control and reported instances of motion blur. A few also commented on the Smart Hub's performance and the TV's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,143 reviews
  • Rated 5 out of 5 stars

    Amazing TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy deliver and install this tv. Wow!!! The picture quality is incredible. Very bright and glossy. The "sports" setting is very bright and may be too bright for some people but still very cool. Set up is also incredibly easy. Lastly, in looking at the limited selection of 4K on Netflix or YouTube videos, I can truly see what makes this tv great. 4K picture quality is outstanding! Well worth the purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Bestbuy looking for a Samsung 55" 7100 series and the guy at Bestbuy showed me this 8500. It was actually $100 cheaper and better that the 7100. Out of the box the picture is excellent. Very happy that the guy showed me this one. The 3D is great! Playing video games (black ops 3, etc) is awesome. Fantastic detail and no blurry for fast movement. The smart remote is really cool. Watching cable tv shows has improve in this tv. Does a really great Job upscaling.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Great Overall Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this purchase, Very pristine and vibrant colors and clarity especially with high definition material. the 3-d experience is very nice as well, only thing the tv lacks in is playing older file types as in xvid format (shows pixelation)etc... but not the tvs fault, its just meant more for playing high def formats, but overall definitely would buy again

    I would recommend this to a friend
  • Pros mentioned:
    3d, Color

    Rated 4 out of 5 stars

    You won't find much better than this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best tvs out there. The only tv better that I didn't discover till after i got this is the OLED tv. This tv probably takes second place, and all other tvs are far below these. My sister complained about the tv having a silver rim, and I suppose black looks more sleek, but the colors and 3D depth are so amazing, they match plasma's amazing displays. This is also a great deal for what you're getting! If you want a 4K tv, and can't afford the OLED, you better get this one, or else settle for something much more subpar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving it Awesome colors are so nice and it has excellent picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this tv for 8 months. A great tv we love it, excellent picture. Greatly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    White Lines in 3D

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is beautiful, except for the fact that there are faint white lines across the screen when displaying 3D content. At first I thought I just had a defective unit, and so I exchanged it. The replacement had the same issue. A Samsung repair technician came out and looked at it. He said that the TV was "within spec," meaning the issue was not a malfunction; it's normal for the model. I find it quite disappointing that such an expensive model has such a glaring "normal" defect. I would recommend buying from a different manufacturer if you're planning on watching 3D movies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb 3D and Ultra HD TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best TV i ever had and simply awesome. I really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed after 7 months of use. The color is fantastic and the 4k content on Netflix is amazing. It does a great job upscaling my 1080p content too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best TV for 2015. I am sure it would be a more than acceptable TV in 2016 as well. Once the OLED prices start dropping, probably this TV would have serious competition. For now though this the most bang for your buck you can get.. everything included (LG/ Vizio users might not agree!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome 4k TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4K TV I have bought. The picture quality is amazing and it is very easy to use. I definitely would recommend this TV to anyone looking for a great 4K TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably the best UHD 4K on market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All online reviews are spot on. Nano crystal makes the display bright and default settings are nothing but spectacular. Pity I had to return it because of the very reflective coating on screen, which made it hard to watch because of the windows/blinds on other side of the room otherwise I would have kept it. Smart hub is fast and very intuitive. I dont care too much for the One Connect box being another attachment to the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an quality of the TV. I though i am watching all that live. Its an great experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp and clear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the picture quality and colors. Smart tv and remote took a few days to figure it out but I love it now! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" SUHDTV is amazing paired with a the Denon AVR-X4000 receiver. As for anyones complaints about the remote get a Harmony Touch remote, Because this TV needs a good sound system with it to bring the audio to life with the picture.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Remote control

    Rated 1 out of 5 stars

    This TV Samsung - 55 "Class (54.6" Diag.) - LED -

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV Samsung - 55 "Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Silver has a high price ($ 1,999.99). I bought the same TV twice and twice I had to return. The remote control very difficult. The Wi-Fi system is unstable and not work regularly. This is the biggest problem. It is a very unstable TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Great TV for watching Sportsome and Movies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Surprised how much we are enjoying the 3D feature. Watching Hockey in Sports mode is also great. Brightens up the viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with Samsung products. Fabulous color and clarity. All functions easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality but not as good as in the store but still better than anything else. Problems when I change channels the sound may not work so need to change channels and than back again. Have 5 year geek squad on the TV so will have them come out to look at it. Other than sound problems it is ok

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Quality, but no ongoing support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance and quality of the TV is everything I was hoping for from my 4K television. That said, I'm a little frustrated by the lack of an HBO Now app. This smart tv already has HBO Go available, and 2016+ models have HBO Now available, so the decision not to support 2015 smart tvs with this app seems a little arbitrary.

    I would recommend this to a friend