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Customer Ratings & Reviews

Your price for this item is $421.49
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The comparable value price is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 1143 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, vibrant colors, and ease of use of this 55" 4K Ultra HD TV. Many also praise the 3D capabilities and the smart TV features. However, some users experienced issues with the remote control and reported instances of motion blur. A few also commented on the Smart Hub's performance and the TV's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,143 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung js8500 has exceeded my expectations . I actually went in to Best Buy to purchase a different Television,but once I saw in person the Samusngs beautiful display I was sold. The 4k content I've been able to watch is unbelievable and it actually feels like you there!! I mainly use my Television for movies and gaming and I'm extremly satisfied with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent color quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to mainly use for gaming. The color and picture quality is great, the tiny details in my games are crisp and the colors are saturated. Has great black saturation. Easy to set up, I love that the 'brains' of the tv are separated so you can easily upgrade in a few years without having to purchase a new screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great television. Beautiful picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Beautiful picture. Very easy to set up tv. Not thrilled with the remote that comes with the tv. Very few buttons and weird shape.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!!! Just Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After review with many online sources and with the recommendation of Best Buy, I purchased this TV. I have found it to give stunning pictures and I love the Movies in both regular and in HD. It is super easy to use and I love the small but complete remote control. The Sound is great although I purchased a sound bar to give me better support for bass volumes. Video Games with my XBOX One are incredibly realistic and look great. I love this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. I owned it for eight days and did the software update, some how the update didn't install correctly. Between Geek Squad and Samsung the problem was handled perfectly. I am back to enjoying the bigger screen TV. I love Samsung products. This is the first time any of my Samsung products have had an issue and they were fast with delivery of new parts. GEEK squad was prompt. I am at this point very sastified.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Crisp picture and easy to use. Only wish it came with more than 1 pair of 3D glasses

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really great for most channels. Near 4k quality on discovery, animal planet, national geo. However sports are still a bit grainy but has to do with cable provider. Happy with this tv for the most part. 3d function is somewhat cool as well.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and can view in 3D - looked at a lot of TVs and this was the best at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity, vibrant picture, great sound, sleek design!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upscale of HD content. HDMI hub is a plus. Remote is ok and not user friendly. prefer using samsung player remote with soft keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    every thing i was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv,easy to set up,instructions were right on,made it a pleasure to get set up and running.Great sound,easy remote to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisw TV gets a great picture, but the remote is not even random access (no numbers). Also, you only get one pair of 3D glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Picture I've ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After research on line and seeing the picture in person I was sure this was the TV i wanted. I shopped three retailers in person and two online. I chose Best Buy because of the salesman's product knowledge of the product and relating that to my needs and the installation process (not easy as this was above a fireplace). All went smoothly and we couldn't be more pleased with the install and product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Picture Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading from a Samsung UN55D6000, which I loved, and wanted to try out the Sony X850C. What a mistake. I went back to Samsung and got the UN55JS8500. This set is just amazing. The picture quality is top notch and the sound is not too bad for a very thin TV. I am extremely happy with this TV and got it for a great deal in the right time. I just wish the bezel was a bit thinner. Overall A+

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has amazing picture quality. I bought it for the 3D feature but have yet to try it out. Lots of apps to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Best TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best TV I've seen out right now! Picture is perfect and features are great! I would highly recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV but do your review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took many hours of review on line and looked at the picture in the store for a very long time. Mainly cause I am very particular. The only reason I bought this was the sale price and bright picture due to the 4K. All the department stores basically lie to you. In the store they have TV set up to give you the ultimate picture quality. When the TV is set up at home, it is a different story. It took me about 30 mins, but I also know what I am doing. Next the picture quality is not and never will be as good as in the store. No Networks are transmitting 1080P. Most are transmitting 720, eventhough the FCC approved 1080P. It all has to do with money and bandwithe. I know the next question is would I recommend a friend. I never recommend a friend on anything. Everybodys taste is different.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to choose between the un55ju7500 or this tv the un55js8500. I'm so glad I choose this one the picture quality is superior over the non SUHD models the upscale does an excellent job turning regular hd to near 4K. Watched batman return on Amazon prime in the picture looked better then a blu-ray way to go Samsung!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung - 55 Class (54.6 Diag.) - LED - 2160p - Sm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome Smart TV. Excellent picture and easy to use. Use high-end hdmi cables for the best quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Beautiful picture and good sound. Had no problems with one connect box or picture, 3d works pretty good.

    I would recommend this to a friend