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Customer Ratings & Reviews

Your price for this item is $367.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,076 reviews
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had originally purchased a different model but had problems with it so we decided to just go for the flex models. These are awesome!!! Glad we switched.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 3 out of 5 stars

    Eh! Still figuring it out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps giving and error code of 4C or something like that. It’s too low for a front loader. I really need to get the pedestal for it. It’s really quiet. I haven’t tried many if the features yet so I can’t comment fully. Last tone it didn’t rise well. The clothes were still soaked and I had to do an extra spin which turned out really well. Almost dry if you will.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Lorraine! Thank you for bringing this to our attention. Here is a link to a troubleshooting guide that'll help with your Samsung washer https://bit.ly/2HitwAx ^Ty Samsung

  • Pros mentioned:
    Washer capacity

    Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Awesome in our home. Modern and Sleek. Love having 2 different compartment to wash small and large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. It is wonderful to be able to wash a full load of colors and do whites at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dual washer. Very convenient for quick washes and workout gear. Does a great job getting clothes clean. I have seen less lent in the dryer as well, and clothes are soft.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main washer is great, no complaints. The upper washer is nice for those few delicates that need washed but it doesn’t do a great job with overall washing. It will leave stains behind.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Excellent set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the washer and dryer , Both are working wonderfully and love the small washer for the delicates. Very large capacity in the large washer.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Love it so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first washing machine and it’s woderful. Small washer on the is really useful for small amount of clothes and main washer is big enough for everything even for king size of blanket!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that provides a lot of capacity. We love the dual function that allows us to wash two sets of items at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    best washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! It saves so much time because it has two washers. It is very efficient and fast. It saves a lot of money and water when washing or drying.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a clean and efficient job and room for comforters!! Top washer is nice to run separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this dual washer. The upper one is really useful for small set of clothes but can used if they are less dirty.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Sandy! I'm happy to hear that the features of this washer are meeting all your needs. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Very fast wahes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer leaves your cloths very clean in half the time. The top washer is great for delicates or child clothes. Just love how quick it washes clothes woth many options to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Housewife's Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washing machine for a couple of weeks but I absolutely adore it! It fits perfectly into my laundry room, it is huge but they added the extra space in the height, not the width or depth. I love the two separate washing options, it is very convenient. I originally ordered this size so I could wash a large Queen size bed comforter in it and it worked perfectly or I can just let my dirty clothes pile up for 2 weeks before having to wash them. It is extremely spacious! The "your clothes are ready" chime is very pleasant to hear and despite all of the buttons, it is extremely easy to operate, plus it is also very pleasant to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a stackable unit in my old place. This is amazing! You can stuff all your laundry in this thing no problem. Sheets, comforter and probably close to a dozen sets of towels.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our whirlpool bit the dust and we were able to pick this washer up for a very good deal since it was open box.. I LOVE this washer!! Two loads at one time is mind blowing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit which I paired with the largest capacity FlexDry dryer has been a drastic upgrade from the old unit I was using before that was taking ages to dry bigger/bulky items, and delicates. It’s even has a much cycle option especially with the loads that use lots of heat and can use the sanitizing steam cycle. It is a tall unit so note that, it’s able to pair with the storage drawer laundry’s pedestal I only suggest purchasing if you’re taller or have the setup (stepstool/etc) to reach if you aren’t. The other note on that being the top lid needing the clearance above to open.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer! Best ever. Love that the dryer senses when the clothes are dry and shuts itself off. The washer is amazing clothes come out so clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is fabulous news, fashionmom27! Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the only downside isni think they put the doors on backwards extra large fits like 4 loads of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I ever made. Saves so much time with the large capacity. I love this set so much.

    I would recommend this to a friend