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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1884 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the 7.4 Cu. Ft. Electric Dryer with Sensor Dry, particularly praising its overall drying performance and ease of use. Many appreciate its large capacity and quiet operation. Some customers also find the size and price to be appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,884 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Holds a king comforter. Dries fast.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. It fits large loads and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    electric dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well. no concerns. it drys really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but we had some problems when is was installed. Best Buy had to send a second worker back out because the first worker didn’t install the vent correctly. The second worker really knew his product and answered all my questions. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this dryer. I like the available drying selections and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly simple and exactly what I was promised from purchase to delivery and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Awesome Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love it. We replaced an older Samsung Dryer with this model, and this one by far exceeded our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Ni problems so far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should, it replaced my old Samsung dryer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New location, and a great new!!dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the care of the Geek Swuad who installed my new dryer! I just love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great dryer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer for the money. Love the LED light that illuminates the inside. Plenty of space to dry just about anything you need to dry.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love to hear that you're loving the features of this dryer, Chuck. Thank you for the 5 Stars. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer dries clothes with little noise. It has multiple cycles. It is well price and it is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and the washer and can't recommend it enough. The different options really help protect all types of materials.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, Haven't quite figured out all of the cycles, but my items seem to dry quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Dryer Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was perfect and done professionally. Love the Dryer and the look of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! Dries thuroughly the first time. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great and very quick at drying all our clothes and bedding

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very good. Drys clothes efficiently and is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, sleek, clean, i have the matching washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Built well. Frustrating lack of cycle adjustments.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the fit and finish of this dryer is quite nice and the chime sounds are rather cute. Our complaints about this dryer actually come down to the drying cycles themselves. We have always dried our laundry with low heat and moisture auto-sensing, but that’s apparently not an option with this machine. Using the Normal auto-sense cycle mandates that you do so with what equates to a medium to medium-high heat setting. In order to use a lower temperature cycle, you have to use the Time Dry cycle which caps out at a 1hr 39mins run time - with no ability to sense the moisture content. It seems like it would have been simple to just allow the temperature to be adjusted for any of the cycles - in fact, it makes a lot of sense to just let all settings be adjustable for all cycles. That way the cycle selections would pull up the stock recommended settings but adjustments could still be made if desired. Nice and simple, but Samsung doesn’t seem to think so. If you love spending time sorting all of your laundry by material types in advance, own no clothing that could shrink, or always only have small loads of laundry to dry - this machine would probably be great for you! We, however, are rather disappointed that this new (far smarter and far more expensive) dryer can’t handle the simple options that our previous 15 year old dryer can.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JSchaefer,

      Congratulations on your new dryer! Let us send a link for the dry cycle settings.

      The link below is the user manual for your model. Simply turn to pages 37-43 for reference:

      Settings on the User Manual:
      https://downloadcenter.samsung.com/content/UM/202101/20210108101640674/DV5400_DC68-03784D-11_EN_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144952495 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer for the price.. Easy operation and not very noisy.. Dries clothes usually on one cycle..

    I would recommend this to a friend