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Customer reviews

Rating 4.6 out of 5 stars with 1883 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers find value in the 7.4 Cu. Ft. Electric Dryer with Sensor Dry, particularly praising its overall drying performance and ease of use. Many appreciate its large capacity and quiet operation. Some customers also find the size and price to be appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,883 reviews
  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer does a very good job sensing how long to tumble for effective drying. I generally choose extra drying for heavy loads to ensure complete drying. I switched brands from my previous dryer when purchasing this Samsung, and have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice dryer. had to adjust drying time as this one is more eco friendly than my ols samsung dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it dry yettt

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a set! I very well might not know how to wash clothes like a pro....however sometimes when I put my stuff on quick dry it accomplishes nothing! If i had better time management it wouldnt be a problem. Still love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great energy savings...highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 3 out of 5 stars

    Takes to long to dry comforters

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforters take so long to dry , for the dryer to be as big as it is why does it take about 3-5 cycles of an hour to dry SMH … other than that it’s amazing …

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy that your Samsung dryer is amazing, Tiat! Let us help with the drying performance to make your experience even better.

      I recommend checking the resources below for troubleshooting steps to try when the dryer does not cry the clothes properly.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      You may also check pages 45-46 of the user manual for other recommended actions with the dryer not drying.
      https://downloadcenter.samsung.com/content/UM/202210/20221028082248825/DV5400_UM_DC68-03784D-13_EN_MES.pdf

      For reference, check the link below for a guide to learning the best laundry load size for your dryer.
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145176579) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Very quiet easy to to work. Strongly suggest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no issues at all since I bought them I highly recommend this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer function great and worth for the price. I recommend this dryer for my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction with Best Buy! Product was purchased online and staff had item ready for pickup. Easy installation. Dryer does a great job drying clothes with just 1 cycle. Love all the additional settings it has too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. I love the smart settings where you can just set the type of clothes and how dry you want them to be and it will add extra time as needed until reaching the desired level of dryness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job drying once I learned to turn off the eco dry which left the clothes too damp. The lint trap is awkward to clean and needs to be designed better. It makes a dusty mess trying to clean it. I’m finding the clothes don’t wrinkle as much anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! We wash and dry a lot of clothes, and this dryer gets the job done quickly. You do have to bump the “dryness” up a notch or two, though. If not, larger loads will be just slightly damp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service was good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with my washer and dryer purchase and just bought a 65” tv this week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmoon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just delivered and installed time will tell if it’s a good product can’t be any worse then the last dish washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer to pair with the samsung washer. Installation was easy also. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries clothes as required. Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Delivery personnel took old units out from my basement and brought new units down. Recommended I change the hoses due to age. Washer and dryer both work as advertised and are a dream compared to my old units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing! So many wonderful features to dry everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the way my clothes come out, can he old a large load of clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality dryer but I have found the smart drying sensor to be rather frustrating. Baby clothes are very damp at the end of each cycle and I have tried all the different settings. Since baby clothes are small and light this may be an issue with all smart dryers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumung moisture sensor dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it. Works like a dream. It has 9 cycles plus wrinkle release options.

    I would recommend this to a friend