Customer Ratings & Reviews

I’m enjoying it so far, no complaints. Looks great also.

I ordered it online and the delivered was secure and fast.

Wish the top was flat so I cold fold and pile laundry on the top. Ordered it blindly online, so I was disappointed when the top was slanted, so clothes slide right off when you place something on top of the dryer, even momentarily. Had to build a shelf for folding. Can't adjust the minutes manually to add time when needed. Have to start over from the beginning. The sensor is awful. It reads things as dry sometimes, when they are still damp. Overall, just fair.

Large capacity with a lot of built in options. I wish there were more customability within the pre-set settings, but the machine works well.

I'm not impressed. I thought it would do a better job at drying the clothes

Wife loved it! would recommend to everyone. dimensions were exact!

Once I find a dryer that folds my laundry I'll give it 5 stars.

The rating is for BestBuy, not the dryer. The dryer is good when it works. Purchased the dryer via open box from my local BestBuy. Had it delivered and installed 2JUL22. It work for a day of drying. The next time we used it, the dryer would not heat up on any setting. Called the 888 number 3 times and had a hard time understanding the agents as well as placed on hold numerous times to get NO assistance in resolving the issue. Called the payment line to get someone to assist and was told that since it was an open box purchase, I would have to see someone at the store to resolve the issue... smh Couldn't replace it with a new one since the earliest delivery date was 26Aug... Had to bring it back myself (was NOT going to pay $70 for BestBuy to pickup a product they delivered that does not work), mind you I paid to have it delivered 10 days earlier... Got a refund when I brought it back on day 12. The kicking the can down the road so that I would be passed the 15 day point for returning major appliances was not going to happen!!!!

It fits big loads easily. Has different drying setting. Very easy to use. I love it!

Works great, quiet, fits in the space. Husband loves it.

This dryer does a good job but has some drawbacks. I can't get it to dry fast like my last one did. It has plenty of room to work, but does not seem to get hot enough. Lint filter is a little much but whatever works is ok I guess.

Very happy with my dryer. I have had it for almost 2 years and still love it

The only problem I have with this dryer is when you wash big items like sheets and comforters, they end up getting tangled up and don't dry properly. All dryers do this to some extent but this one is far worse than normal.

You put the clothes in wet and they come out dry, its basically magic.

Don’t buy this! It hasn’t even been a year and already almost burned the house down. I inspected the lint and dryer duct and the smell was not coming from there. I inspected the back of the dryer and that’s exactly where the smoke odor was coming from. I wanted to see if the dryer would still work and when you try to start it just makes a humming sound. Pretty disappointed but scared everyone in the house and our son was napping upstairs. Thankfully I bought the warranty but look for a different dryer! I’m stuck with this one!

Old dryer was better. Some disappointments include side opening door that allows clothes to drop on floor when open door. Also unlike previous dryer, blankets end up in a ball that doesn't allow complete drying and have to be unraveled. Sensor dry does not do a complete dry on socks when lighter items are in same load such as undershirts. Have to dry items on timed dry to get fully dry and may risk over drying, since eco dry is unreliable.

I have not received delivery and installation due to your failure.You should change your name to Worst Buy because you just can not perform your duties nor commit to your obligations.I made my purchse on March 11th and was supposed to receive delivery on the 13th.The delivery window changed and when I checked the status it said schedule appointment.So I did that for the 14th.The exact same thing happened.Without my knowledge or consent some1 sceduled me for delivery and installation on the 18th.I was out of the county.Im running out of patience but I reschuled for yesterday the 25th.Not surprisingly when I checked the status I was to rescedule but the was no availabilty until the 28th.I am so sick of this.I am stressed and missed work.I wonder if the will finally follow through.

I have bought this and had nothing but problems since I bought they came in 3 different times to fix it and the. The 4 th time it almost 3 weeks and still has not been fixed they keep saying the part not there yet and you call geek squad and they say a day and the. They never show up

Very large compared to older models. Also top is slanted so difficult to put anything on top.

Dryer doesn't dry clothes fully. When you want to restart the dryer it will only run for a few m.j minutes and then stops again. You have to manually take out the dry clothes and put the wet clothes back in.