Customer Ratings & Reviews
- Model:
- DVE50R5200W/A3
- SKU:
- 6322986
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 7.4 Cu. Ft. Electric Dryer with Sensor Dry, particularly praising its overall drying performance and ease of use. Many appreciate its large capacity and quiet operation. Some customers also find the size and price to be appealing.
This summary was generated by AI based on customer reviews.
Late delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have big problem to delivere goods, you rescheduled 3 times for washing machine and 4 times for dryer machine, your connection with delivery part and supporting stuff is very lose. I am so disappointed by your services. Please immprove your service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Ok dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but doesn't dry clothes completely, usually it's the jeans or heavy sweaters that don't dry properly
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Dryer not drying your clothes properly. I would like to help ensure you are getting the best performance from you machine and have located some helpful information for you. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this from outlet store, it works fine but paid for shipping usually get it waived , tried to waive that charge but didn’t get it
I would recommend this to a friendDryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer lighting is poor. The display is not intuitive nor is it easy to see
I would recommend this to a friendBrand response from Samsung
Posted .i Grace,
Thank you for reaching out and sharing your recent experience with our product. We do apologize for any inconvenience this may have caused you. Let me share with you the product manual so you can fully understand the features and settings of our dryer.
https://downloadcenter.samsung.com/content/UM/202101/20210108101640674/DV5400_DC68-03784D-11_EN_MES.pdf
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144297040
^Ross
- Pros mentioned:Capacity
Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycle
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry this dryer is a piece of garbage please do not purchase it, I purchase this piece of garbage September 2020 and it has never worked right it always take more than one cycle to dry the clothes. DO NOT PURCHASE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gordon, I see you are having problems with your Samsung Dryer not providing dry clothes and know that is very upsetting. I want to provide some helpful information to ensure you get the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you are still having problems, please contact us for assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143621059. We thank you for being a part of our Samsung family. ^Brad
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to dry. Not a huge fan also door seems flimsy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Nancy,
I see that you are experiencing some concerns with your Samsung Dryer taking to long and I would like to offer some assistance to ensure you are getting the best drying performance from your unit. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143249608. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok tried drying clothes and it took me several times to operate the dryer before my clothes were dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand your frustrations and we are here to help. I am including a link to a troubleshooting guide to assist you with getting the best drying performance out of your dryer (https://bit.ly/39qzT0a). Thank you for being a Samsung customer! ^Lena
Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry clothes in a timely manner and we have to divide the load in half to dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello mars27, we are sorry about any performance issues you may be experiencing with your product. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the drying performance (https://bit.ly/3lYbipP). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806641) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer takes long time to dry. Sensor shuts off dryer before load is dry. Timer cools before dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues getting dry clothes from your Samsung dryer. I would like to make sure that you are getting the most from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Dryer performance
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this dryer so bad because it's big and has a nice design. I havent owned it a week yet and it takes forever to dry my clothes. I replaced my old dryer due to having to run it over 80 minutes and this new dryer takes just as long to get things dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Marie, I see you have issues getting dry clothes from your Samsung Dryer and know that is not ideal performance. I would like to make sure that you are only getting the best performance from your machine. I have some helpful information that I would like to provide. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143480397. We welcome you to our Samsung family. ^Brad
Nothing gets dry the first time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t matter how small the load is, the cuffs, waist bands, and necks of everything is wet. Even if it’s 3-4 items, they aren’t dry. I have upped the heat, the dryness, and the time. I have to set it for bedding and then turn the heat and dryness all the way up to get clothes dry. And for sheets, I have to dry them twice. And for a comforter? I gave up on getting it dry and laid it in the sun. It’s disappointing because it’s brand new, but it’s too late to return it. My old dryer was missing handles and was really old, but it dries better than this one does brand new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mcdcnk! There are several things that can affect how dry your clothes are at the end of a cycle. This link (https://bit.ly/2PjIyqQ) has all you need to know about getting the best drying performance out of the dryer. ^Jecca
samsug dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a hard time drying quilts and big blankets.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Miny,
We love that you're using our Samsung dryer! Let us send you some links to help you with your drying concern.
Care for your bedding items with your washer and dryer:
https://www.samsung.com/us/support/answer/ANS00047247/
Clothes are not dry after using the Samsung Dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Dryer not drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
The best laundry size for your dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144941476 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Capacity, Noise level
sturdy and reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this Samsung 7.4 Cu. Ft. Electric Dryer since June 2024, and it has been extremely reliable with no issues at all. It dries clothes evenly and efficiently, and the Sensor Dry feature works great—clothes come out fully dry without over-drying. The large capacity easily handles big loads, including bedding and towels. It runs smoothly and fairly quietly, and the controls are simple and easy to use. Overall, it’s been dependable and consistent, and I’m very happy with the performance
I would recommend this to a friend Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and very good quality however sometimes it don’t dry the clothes as well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues getting dry clothes from your Samsung Dryer. I would like to make sure that you are getting the ideal performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t heat or dry that well. My old unit worked far better at 11 years old.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jeff,
I see that you are having some concerns with your Samsung Dryer not heating properly and I would like to offer some help. I have some helpful information to provide to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143212350. We welcome you to our family and thank you for choosing Samsung. ^Brad
Thought I would love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes seem to c one out wet no matter how I adjust the setting. Sheets and blankets get tangled
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Shell! I recommend checking out this link (https://bit.ly/2u8DPAK) for some helpful information on how to get the best drying performance out of your dryer. ^Jecca
The dryer takes up a lot of room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is interesting looking. Very bulky (much bigger than in the pic).
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Maryland Customer,
Congratulations on your new Samsung Dryer and thank you for taking the time to post your review. We are glad to be your choice for your laundry needs and welcome you to our family. Thank you for choosing Samsung. ^Brad
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected more drying power, does not dry towels well the first time on the most powerful cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi zeruiz,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. If your dryer has weak heat and runs for a long time or doesn't dry clothes, that could also be a blocked vent. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
or
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE50R5200W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144358499
Thank you for choosing Samsung. Have a great day.
-Trisha-
just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't like the fact that the settings are pre-set and you can't set to what you want.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your input, dgbg1368! Thank you very much for sharing your thoughts on this dryer. ^Jecca
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! With my previous dryer, I had to put the cycle on twice to get the clothes fully dry. I love my new dryer. I no longer have to wait as long for dry clothes.
I would recommend this to a friend