Customer Ratings & Reviews
- Model:
- DVG52M7750W
- SKU:
- 5712059
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 7.4 Cu. Ft. Gas Dryer with Steam and Eco Dry for its quiet operation and fast drying times. The dryer's size is also frequently complimented, with users noting its capacity to handle larger items. While some users find the steam feature beneficial, concerns have been raised regarding the dryer's long-term durability. A few customers reported needing repairs after a relatively short period of use.
This summary was generated by AI based on customer reviews.
don’t buy.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work at all.!!!! doesn’t dry. it could take up to 2 days to just dry 1 load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing issues with getting the best performance from your Samsung Dryer. I would like to help and provide you with some of our best practices. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Drying performance, Overall performance
Samsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, does its thing, laundry dries fast and looks good.
I would recommend this to a friend - Pros mentioned:Capacity
Double drying time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge fan of this dryer. Since I’ve had it I have to set the dryer a couple times to get a full dry. What caught my attention was the large load capacity but what good is that if I have to keep setting the dryer. Not good on gas bill either. Purchased the washer /dryer set. Not impressed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
It's easier to do laundry if the dryer works correctly.
If your dryer is heating, but the clothes are still damp, your vent is probably blocked.
Here are links and videos about:
Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer - Dryer settings and features - Eco Dry: https://www.samsung.com/us/support/answer/ANS00051022/
The below link is the user manual for your model. Turn the page 30 (Sort and load), pages 31-33 (Feature panel), pages 35-37 (Cycle Overview), pages 41-42 (Does not dry and Dries unevenly) and pages 48-49 (Cycle Chart) for reference: https://downloadcenter.samsung.com/content/UM/201909/20190913034306770/DV7750M_DC68-03170Y-05_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145424042), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Ease of use
LOVE IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! Don't need to press so much , clothes coming out with no wrinkles
I would recommend this to a friend Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washes my clothes so fast! - My previous washer took 2 runs to fully dry, this dried a comforter in 20 min
I would recommend this to a friendDo not purchase this model!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was defective. After only three years of normal use our drum got a large hole in it. Samsung also would not do anything to help, credit or fix the problem. We will never purcashe another Samsung product.
No, I would not recommend this to a friendGreat Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great! The salesman was good too. Great buy!
I would recommend this to a friendCheck Samsung’s Service reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $1,000.00 for the dryer 3 yrs ago. Samsung refuses to repair because it’s out of warranty when it’s known these drums are defective. I didn’t buy extended warranty because I trusted the name.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LGA900! If you would like, you can use this link (https://bit.ly/3bmRUvt) to locate and authorized Samsung service center in your area to repair the dryer. ^Jecca
Longest drying time ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst dryer ever, looks great but it takes forever to dry a load of clothes. I don’t want to wait 3 hrs to dry a load of clothes. Such a disappointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kathy, I'm happy you like the design of your dryer. I'd like to help you find a solution. Here's a link: https://bit.ly/2vXpgOn in order to improve the dryer performance of your dryer.
^Lizzette
Two years...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was all it lasted before needing major repairs. The heater went out and now its almost $400 to fix. We bought it at Best Buy in May of 2018. Sorry would never buy Samsung appliances again. Spent WAY too much money for a dryer to last only 2 years. Don't say you weren't warned. Wonder how long the people who wrote great reviews had owned their machine at the time they wrote them? We loved ours too... for two years. Now? Not so much. At the very least get the 5 year extended warranty. After checking on line, seems may people wished they had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I'd like to help with this! You can reference ticket number , and contact me directly via any of the following: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca