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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 290 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers praise the 7.4 Cu. Ft. Gas Dryer with Steam and Eco Dry for its quiet operation and fast drying times. The dryer's size is also frequently complimented, with users noting its capacity to handle larger items. While some users find the steam feature beneficial, concerns have been raised regarding the dryer's long-term durability. A few customers reported needing repairs after a relatively short period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 290 reviews
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, many load cycles and options to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as bundle!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Washer and Dryer and couldn't ask for a better pair! Washer is huge so if you're shorter it might come with some difficulty but overall one of the better big purchases Ive made.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Steam and Sensor Dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works very well with steam and sensors. This is an updated dryer for the 21st century. Fingerprint-resistant black color keeps dryer looking new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews badmouthing Samsung appliances. This couldn’t be farther from the truth!! Great product, great price..I use washer/dryer daily...& love everything about this dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    so far, pretty good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dries my clothes. Can't complain. I have to grow accustom to the dry smart feature, which is interesting. For the bundle deal price, this is a fantastic dryer to dry clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! It is the hugest capacity washer I have ever seen! It fits TWO of the loads from our former washer and dryer! Plus I got them on sale for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total cost for the matching washer/dryer set was around $1500 (with taxes). For whatever reason this color is almost $200-$500 less than the white or champagne ones. Maybe it's because the size of the washer is 5.2 vs 5.4 for the others. (Although the black washer has one more cycle than the others). Either way it was a great deal and so far they have have worked flawlessly. Very satisfied customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second set. I Love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer many functions, easy to operate works great efficiently I’m very happy with this product I recommend to all of my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff, horrible billing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful dryer and our installer was incredible (Marshall, I think was his name. The same is the review for the washer and the rest of the items. However, your billing on all the items is crazy--we had to wait a month for the driver from the "announced" installation date because of product damage in transit, which called for a reorder and a waiting period. But your billing put the washer and dryer on two different paying schedule dates, so we gave up with this stupidity & paid all off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second time we purchasing Samsung Dryer/Washer. At previous place we had previous model that looked and operated the same as this one. I am overall very satisfied with my purchase and options this dryer came with. I only have one complaint is that it's very easily gets scratched on top surface. We put plastic basket on top of it just once, and it got scratched up from imperfections on plastic. I didn't see it happening with previous dryer. It almost feels like paint wasn't cured properly or didn't have top protective coating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer! It is so stylish and has so many drying options (including steaming options).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dryer works great! It has lots of settings and looks awesome..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color and good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dryer. Nice and big. It has the steam to freshen up your clothes and get the wrinkles out. God price too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dryer. My mom really like it even though she had terrible experience with installation team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out all the features but we like this dryer so far. De-wrinkle feature uses steam function so clothes were a little damp. Disappointed in that.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Colleen,

      Thank you for sharing your experience with our dryer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if your clothes were a little damp after using the dryer. If your dryer is heating but the clothes are still damp, your vent is probably blocked. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. And if your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. And these are only some of the possible causes.

      To make sure you're performing the right troubleshooting steps, first determine if your dryer has hot air at all, then we'll guide you through the steps to resolve your issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144267090

      ^Mila Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programs and quiet functioning. Extremely long finishing cycle alarm, almost comical but not annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new washer and dryer. It’s very quiet don’t even know it’s on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer love the product. Havent tried the steam dry yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is not fingerprint resistant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily scratches and it is not fingerprint resistant as stated in the description

    No, I would not recommend this to a friend