Customer Ratings & Reviews

The tech that installed my new Samsung washer was very informative as he brought to my attention my water valves in my laundry room possibly needed to be checked out. He pointed out to me that to they were very worn as they were actually looking green with growth was on the valves. He explained to me that I could get a leak if they haven’t already started to leak somewhere and recommended to have someone look at it. I did and they were ready to burst any day now, whew! getting them replaced . Thanks Best Buy you sent me the right technician

I’m very happy with the washing machine and also with the customer service guys, very professional team!!!

I love this front load washer.it is easy to use. No nose.

The Samsung dryer is working awesome. I like the music it plays when it finish drying. I’ll recommend it to all my friends & family.

Great size and work great. I have purchased this Samsung washer and dryer for rental properties and never have had a problem

Great washer, easy to set up. Plays a long jingle when done. If buying an open box, due remember to remove the transport bolts.

Great deal and price! Delivery and installation included.

Works as advertised. I noticed that when on regular drying the clothes do not get completely dry. I thought my vent was not clean but it is. Other than this, a good dryer.

A device where the price quality is noticeable. Silent in its operation. Economic in expenses. Only, you will be silenced by the amount of sound information that it is capable of giving.

Good quality with a little jingle. Easy self install

Good and nice machine I like it work smoothly no problem

The built-in control process to balance a load that has larger and heavy items (e.g., towels, jeans) uses alternating left - right rotations of the washer drum; but it is inconsistent. Some loads will wrongly distribute the heavier items during the spin cycle such that the washer violently shakes almost enough to break open the washer door. The locked door holds, but nothing on top of the washer can stay without falling off. The contractor hired by Best Buy installed the washer and this problem has occurred on multiple uses of this washer since new. Will have the warranty claim cover a repair or replacement, as needed, after one more month of use to see if it gets better.

Positive: Easy to use, huge inside, can fit a lot of laundry in one load. Negative: Has a plastic odor inside. I hoped it would wear off but it’s been almost a month and it still smells badly.

So far so good. I especially like the anti-vibration tech. It’s hard to rate a NEW appliance, ask me 5 years from now. The lid had a good size dent in it, don’t really know how it got there. I’ll see how it goes. I expect 10 years of reliable service. I only use it 2 times a week.

Dries fast and no need gas for it. Great for apartments that don’t have gas lines.

Samsung proformance 5 star ! My wife is very pleased with it.

Best dryer I've ever had. Granted it's the first new dryer I've ever had. Would recommend.

This is a great product; however, I am disappointed in the delivery company. If my vehicles weren't damaged by their delivery team, I would have been very satisfied.

OK, I've only had the dryer(and washer) for 2 weeks but I can say it works great. It is on the budget end of the cost spectrum but don't let that scare you away from this dryer(or washer). It gets used daily and performs well. Why pay twice the price if you don't need too? I would buy it again.

This wager machine fit a good amount of close and also works well very easy