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Customer Ratings & Reviews

$829.99
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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 8,504 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent customer service from beginning to end

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, delivery and installation was performed professionally, the appliance has been working as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best possible, great quality and efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase I feel very satisfied the item is of great quality and I certainly recommend it due to its high quality and efficiency

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2nd one. Broken after 4 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Samsung Front Load washer my family has had break down around the 4 year mark. Highly disappointed w Samsung washers for longevity and quality. I tried contacting support to obtain a repair however it was stated that they would not cover any repair costs. Just had a repair man come out and they concluded the power cord needs to be replaced, door latch system has malfunctioned, and the mother board needs replaced. Total cost of repair is $850 which is silly to complete for a $699 unit. If Samsung doesn't stand behind their products this may be the last Samsung item I buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Easy to use. Has so many settings and my clothes always come out clean. Doesn’t leave clothes soaking wet like other washers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price service and quality. Best time to take advantage of their sales when they have it . Capitalized on Black Friday and ended up walking away with a nice set under $1200. I got to pick the time i wanted to deliver . Very convenient as I wasn’t moving into my new place right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, great product and great price. The delivery team were courteous, professional and arrived on time and overcame a difficult deliver due to to steep driveway and carried and walked up long winding stairs to bring up to the house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Performs as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, is quiet and seems sturdy. Not sure why others found the metal to be cheap, it seems standard to me. Self clean mode is a plus. Door/hinge seems maybe a little on the light duty side but this machine has been great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! We are so glad to hear that you are enjoying your new washing machine! Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    A construction guys saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has the absolute best products!! The ma hine handles the toughest dirt i theow in it feom a hard day of working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over all product is good . Size capacity of the loads and the wash are pretty good . I would recommend this washer . Also can be used as stackable as well. Especially for small areas like an apartment. Plus the price is good as well ,if your on a budget during these difficult times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works amazing. very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Charlie's replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It is nice to sit on, when he is washing my clothes. Good machines, almost as good as Charlie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my parents and they love it! At first they thought that it would be difficult for them but once installed it was east for them to learn. They had really outdated washer and dryer before this so this is a big upgrade for them and they are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samgung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine & fair price. Best Buy sales people always helpful as usual thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my new Samsung 4.5 cu.ft front loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the front load. The cycles seem to complete much faster than my old washer. The spin cycle also works great and thus, dry cycles are also faster.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    WONDERFUL!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very roomy. It has many options in the settings. You can adjust just about any setting to your preference. It plays a wonderful little melody at the end of the cycle. Gets clothes fresh and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooo washer cleaner and dryer washerman washer and 9

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer set. They work great would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent dryer - easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has fewer bells and whistles than our previous Samsung dryer but is quiet (once you turn off the finishing alarms) and has plenty of settings few a normal household. I also easily swapped the swing of the door to match the washing machine in less than ten minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she's super happy with it! It's water efficient as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here no complaints from wife so I guess product is doing it job

    I would recommend this to a friend