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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6586 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 6,586 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice functioning and quiet unit. Best Buy delivered on time and did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice functioning and quiet unit. Best Buy delivered on time and did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful, quiet, cleaned the clothes, pleasure to look at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front loader washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front loader washing machine very quiet cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far and was a great deal for the price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy the dryer works great. Best Buy customer service is great and friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drys good but Samsung denied the warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung dryer and while it dries good and could be a five star product I have to give a 1 star rating. As everyone knows with all the restrictions due to Covid-19 buying products has changed. We ordered this from Best Buy online and had it delivered to our home. When it was hooked up and turned on it made a loud knocking sound. I found a bracket that has a small plastic wheel that the belt ride on to spin the dryer drum. I had to bend that bracket towards the front of the dryer to stop the knocking noise. The second issue was when I registered the dryer with Samsung for the warranty Samsung has denied the warranty registration. Samsung is saying I have to have a letter head receipt with an itemized break down the companies name on their store number and or store number. Well the Best Buy receipt is itemized but it does not have Best Buy in a letter head format on it nor does it show a store number or phone number. So Samsung says sorry no warranty for you. Due to this poor policy by Samsung who sells many products through Best Buy we will never again buy a Samsung product. So buyer beware, Samsung looks for any way to deny your registration warranty coverage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Economic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, economic, and fit perfectly in my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Works Great, leaves white clothes super white, best purchase ever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it At a good price at best buy work good will tell people about this one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Is large capacity with many options to dry or air fluff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and products. Easy to set up and use everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 6 loved it at our rental home. She even asked what model we purchased so she could order one for her new home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we needed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and exactly what we needed for our small family who seem to also have ridiculous amounts of laundry. This can handle rather large loads and we’ve been able to also launder household items with no issues. Great style, easy to use. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensor Dry feature not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first Samsung dryer I've purchased. I was not familiar with the Sensor Dry feature on it. If you are not familiar either this feature does not totally dry your clothing...it's still slightly moist to the touch and you can not turn off the feature unless you use Timed Dry. This is the main reason I give only 4 stars. Other wise it is a nicely set up dryer and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical front load washing machine at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. We've had for about one month it really works well for our family especially with a new baby and three other children and the adults. I had not looked at best buy but my husband recently purchased a dryer only sad part they both didn't go out at same time so they were purchased separately.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Quietest dryer I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quietest dryer I've ever owned! Customer service left me high and dry when they refused to install so I had to call in a plumber to do it for me, but I can't leave a bad review for the machine itself. Its excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big washing machine. It’s very quiet. My first he and energy star machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. So easy to pick settings. Glad we got it for the two of us.

    I would recommend this to a friend