Customer Ratings & Reviews
- Model:
- DVG45T6000W
- SKU:
- 6416174
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity and good size, especially considering the price. However, some customers have reported issues with drying performance, the spin cycle, and occasional installation surprises. A few customers also mentioned concerns about the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just arrived today! Have not stacked them and I guess we didn't request them to stack them. We have had Samsung brand for years.
I would recommend this to a friendAmazing and huge dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung moisture sensor dryer has an amazing detection of moisture. It completed the dryness of all forty clothes inside the compartment and has enough room for this quantity.
I would recommend this to a friendHighly recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this product bought my son one too wouldn’t have asked for a better gift for him
I would recommend this to a friendBest washer for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the different settings and everything about this washer.
I would recommend this to a friendMany choices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the many choices for all the available cycles
I would recommend this to a friendAffordable dryer that works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old dryer started to burn our clothes and we made the decision to get a new dryer. The selection at best buy was great and ordering it online was quick and easy. The delivery crew was efficient and very respectful. Would recommend best buy appliances and delivery service.
I would recommend this to a friendSamsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our aging drying with this Samsung model that matches our current washer. So far it has been great and seems to dry everything in less than an hour.
I would recommend this to a friend- Cons mentioned:Drying performance
Doesn't get all the clothes dry on the first try
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this dryer is a defective design and I think Samsung know it. No matter if you choose automatic or manual dry, using a regular size load, there are always items with a spot of dampness on them. I called Samsung and they basically admitted the faulty design and said a work around is to use the setting that signals when the load is about done and then remove the clothes that are already dry, leaving the clothes that are still damp to finish. I don't have the time to be that involved in drying my clothes. I prefer to set and forget. Really disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this unfortunate experience to our attention. For better assistance, we would need to look further into this with some troubleshooting steps. Please contact us by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142506381
Great Washer, Excellent Service from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first Samsung washer and we highly recommended. Very smooth and easy operation. The entire experience with Best Buy deserves not 5 6 stars!
I would recommend this to a friendPerfect washer and dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tech and perfect washes every time. Wife’s a nurse and we coupled it with steam tech and it’s awesome for sanitizing
I would recommend this to a friendNot what i would buy next time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stacked washer rattles like Hell in spin cycle. Repair man came and it still rattles. Other than that, gotta dry the water off seal when your done washing or the seal will mildew and mold then start stinking.
No, I would not recommend this to a frienddryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. I have no issues. the chime music that sounds when its done is so much more pleasant than the buzzer sounds.
I would recommend this to a friendWasher is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great and so were the guys that came and installed it. I wasn't too happy about when they delivered because they were supposed to come on a Saturday morning between 7 and 1 and they called me at 11 that morning saying they had to reschedule and couldn't get me in until the next Thursday.
I would recommend this to a friendPurchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Very satisfied with my purchase..
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The buttons are a little hard to push but hopefully that will get easier with time
I would recommend this to a friendMy best washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great washing machine I will buy it again thanks
I would recommend this to a friendprice was good, not sure about durability long ter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price was good as it was on sale. However it is a bit noisy and shakes a lot when running. I also noticed that there was a slight rust starting to form at the outside that I have been cleaning out to make sure it does not stick. You may want to read reviews about that as this seems to be a common issue that Samsung is not doing anything about. I also realized that the filter is not that sturdy and may not hold enough things that fall through and could possibly clog your outlets. So far I have been cleaning it every month or so and not finding many things there, with my old ge front load I would find treasures in the filter (coins, clips, even kids socks)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Here at Samsung we manufacture a variety of appliance with different features. Your experience matters to us and we are here to help you get the best performance out of your washing machine. I am including a link to support your concerns on the shaking (https://bit.ly/3qXDatO). In addition, I am providing a link to some information on the pump filter (https://bit.ly/3cl8LBp). We thank you for choosing Samsung for your laundry needs! ^Lena
- Cons mentioned:Drying performance
Samsung Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Samsung previously decided to buy again the dryer did not dry properly. It took two hours ordered another one did the same thing switched to whirlpool no problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DebbieS,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand the dismay about the dryer's drying performance.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say this set looks amazing in person. The white with the blue digital lights on the machine looks high tech and expensive. It works as it should. Love all the features and feel comfortable with the Samsung brand. Best Buy delivered and setup in my home. Very happy!
I would recommend this to a friend- Pros mentioned:Capacity
Not heating
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is beautiful, nice, but the brand new dryer I received didn’t heat, it was stuck in cooling mode, after researching this is a common problem with Samsung dryers. But, someone came and looked at it, and they are replacing it with the same model but a new dryer today. So, hopefully there is nothing wrong with this one. As far as returning and exchanging my item they gave me no problem at all, surprisingly since I’ve had the dryer for 18 days now. I just moved in my home so I didn’t know it was damaged until I moved in a few days ago and used the dryer for the first time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your informing us about your overall experience with your Samsung dryer.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica