Customer Ratings & Reviews
- Model:
- DVG45T6000W
- SKU:
- 6416174
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity and good size, especially considering the price. However, some customers have reported issues with drying performance, the spin cycle, and occasional installation surprises. A few customers also mentioned concerns about the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
Doesn't save settings
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 12 year old Samsung. The old one would remember how each wash was set up. This one doesn't do that. I can make Normal wash how I want, but next time I have to set it all again.
I would recommend this to a friend- Cons mentioned:Smell
Sticky Washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer stinks! Seriously it smells. I have used it for a year now and we cannot get rid of the funky smell. I does not drain completely. That might be why it smells. I do not recommend getting this washer. If I would go back in time I would purchase a top loading washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how it can be annoying if your washer smells bad, Ezuniga. Let's take care of your washer's odor.
Here are steps to eliminate odors and prevent their return. Please click the links and hyperlinks below and watch the instructional video for tips.
The Samsung washing machine or laundry smells bad:
https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold
The Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146505675) to help our team pull up your information when you message us.
Have a great day.
-John
Minimal water usage. Cycle management necessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good washer but definitely use the longer cycles for larger loads. It uses minimal water which is good but must be managed with length of wash for best wash.
I would recommend this to a friendGreat Washer!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer went in to look at it and it does the job for my family!
I would recommend this to a friendSolid washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly small but can fit large blankets and large general loads, way more quiet than i expected
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok ............................................
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Easy delivery and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color and very easy to use. It’s also relatively quiet
I would recommend this to a friend Nice Features and Stylish but beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am now on my 2nd Samsung Dryer -the first one was delivered fine and once I turned it on we quickly realized the tub was not installed in dryer correctly - it scraped and made horrible sound. Best Buy picked up and delivered another one promptly. The Timed Dry feature does not work. I will be returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaryH, thank you for choosing Samsung for your dryer needs. We are saddened to hear that you will be returning your dryer as the time dry feature is not working. We look forward to working with you in the future.
Have a great day.
^Camille
Quality Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely impressed with my dryer. I like the functionality and features it has.
I would recommend this to a friendWasher machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it The washer is a smart washer. It’s used only the water I need for washing my clothes
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet machine does great job especially for the price.
I would recommend this to a friend Good dryer bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works fine the installers broke a washer valve and I’m still dealing trying to get my claim done.
I would recommend this to a friendBest shopping & price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product help to solve my problem & price was & service delivery was excellent. Thank you Best Buy
I would recommend this to a friendDryness sensors for the win!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this. It works great! The dryness sensors in there work amazingly well. I like to dry everyone on delicate so it's lower heat and everything still comes out dry.
I would recommend this to a friendgreat value!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after a tough install due to "whatever" this machine has been a pleasure since ... have the matching washer and they work great and precise to the appx time
I would recommend this to a friendI love my appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer and dryer I just wish they would come in and stack it. I've been waiting since November 18th and it is now January 5th 2022.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine. It has quite a number of settings that our old machine didn't that allows for adjustment for the best washing of the different loads we wash.
I would recommend this to a friendSamsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best product and value and wished it had more color choices,
I would recommend this to a friend- Cons mentioned:Drying performance
Terrible Machine and NO Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS MACHINE. We have had it for 2 months and it stopped drying. I spent 1/2 hour with online support where they told me that I have to have a designated circuit breaker for only the dryer. IT currently is shared with the Washing Machine. They will not service my machine until I do that. I never had a problem with any other brand dryer in that location.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Christine M,
We know the inconvenience of having a dryer that doesn't dry the laundry. We are here to help you.
I have shared a link below for the steps if the dryer has a drying issue. You can select the nearest issue, then watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147439278, which will help our team pull up your information.
^Rainly
Glad I Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. Great sevice on install. Highly recommend
I would recommend this to a friend