Customer Ratings & Reviews
- Model:
- DVG45T6000W
- SKU:
- 6416174
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, noise level, and ease of use as positive aspects of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many customers appreciate the machine's capacity and size, and consider it an excellent value for the price. However, some customers have noted concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an unusual smell.
This summary was generated by AI based on customer reviews.
Does a good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dry clothes well and gets the job done. Drum is a decent size for larger loads.
I would recommend this to a friendDelivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was fast and on time and all parts in perfect shape.
I would recommend this to a friendperfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good Price was great after sale We are happy to purchase this product
I would recommend this to a friendSo so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and functions because it matches my previously purchased washer from years back. I feel like I have to dry the clothes longer because the dryer dumps all of the clothes towards the front of the it at the end of the cycle. Therefore all of the clothes are not getting dry in example 40 minutes as they did with my old dryer. I may be returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TinaM,
Thank you for reaching out and sharing your feedback about your dryer. I'm sorry to hear that you have to dry your clothes longer as it doesn't dry immediately after the cycle. We appreciate your patience dealing with the situation that you're having right now on your product. We are here to help.
As per checking, if your dryer is heating but the clothes are still damp, your vent is probably blocked. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ and just select from the options to determine the reason and guide you through the steps to resolve your issue.
I also recommend you also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other references that you might need for your dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144208421.
-Noraina
- Pros mentioned:Size
Samsung should stick to phones...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first purchased this dryer, I bought the dryer and wash as a set. I was super excited to get these, and loved how they looked when I finally received them after 4 months of waiting... Here we are, not even a year after purchase, and my dryer crapped the bed. It will not turn on and had a smell of like something was on fire when it was used on the normal setting. This dryer is brand new, it should not be having these problems. Also, the buttons on the machine WILL WIPE off if you have the slightest amount of detergent on your fingers - makes sense for a washer/dryer, right? The vibration on the washer is insane, if you're looking for a earthquake-like effect, that's the one you should go with. Do not place ANYTHING on top of the washer/dryer, as it will leave a nasty dent. I'm really upset with my purchase :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I know you have spent a lot of time on this already. That would upset me, too. We would love to speak with you further about the concerns that you are experiencing with your dryer. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144090874) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Washer Drier Combo with Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine & drier combo. Installation was very professional and efficient. Thanks.
I would recommend this to a friendScratched but Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give better but the delivery guys have scratched it several times. But it works yay.
I would recommend this to a friend- Cons mentioned:Installation
Crappy Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1 star isn’t for the washer, it’s for the installation. When they delivered it they didn’t bring the stacking kit. I had to wait 2 weeks for another installation date. On that day they texted me 3 times with updates on the time the driver would arrive. Then they didn’t show up at all!!. I called and they offered me another install date in another two weeks! I told if they couldn’t do it(that makes a month I would have the unit without being able to use) sooner I don’t want the set anymore. They said no problem and had a truck at my house 2 days later to pick it up!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you taking the time to leave us a review about the overall installation experience of your Samsung washing machine.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer seems great so far. The song that plays after the load is helpful when doing multiple loads.
I would recommend this to a friendBeautiful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great washer and it has this new different modes. Just FYI really read the manual before unpacking.
I would recommend this to a friendNever by for them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order it a week before I picked it up and payed cash when to pick it up and they never order it .
No, I would not recommend this to a friendClothes washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. I am using quite a bit less laundry soap and my water bill went down.
I would recommend this to a friendI love my new dryer and washing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my firs time to have one but I love o definitely recommend this to anyone who wants to get this machine
I would recommend this to a friendBest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service from best buy I would recommend it to a friend best buy always within everyone's reach
I would recommend this to a friend- Pros mentioned:Noise level
Great machine for its price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine,so far its done al i ask with a suprsingly large interior. Its quiet through the process and plays a jaunty little tune when done. I love knowing how long a load will take no matter the dial and button combination I chose.
I would recommend this to a friend Ahwzum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifey loves it so much. She said great smart and fun to use
I would recommend this to a friendSamsung Washer and Dryer Set Does The Job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White exterior looks clean and pairs nicely with matching dryer
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine I wish I would’ve bought a bigger load but, overall works great!
I would recommend this to a friendBrand response from Samsung
Posted .Hey Sonia! We are so glad that you love it! Welcome to the Samsung family! ^Shay
Love it!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On sale and very reliable. Use it every weekend!!!!
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, had no issues! Does seem a little loud during the final spin, and annoying to hold to start.
I would recommend this to a friend