Customer Ratings & Reviews

Work perfectly for my family. Baught the set and ot helped put so much more room in our laundry room!

The machine works very well, tel clothes are very dry quickly, excellent product.

This is the best dryer I have ever purchased. At first it was sold out and I was so bummed. Then it was back in stock and I had to have it. Bought it along with the washer. My husband and I are so happy.

Excellent Washer and no issues from 1 month of usage

Great beautiful. Color so beautiful. Price are great

Love this washing machine not loud like the other brand..

Great service with the installation we love the washer and dryer

Those aren’t scratches! These are beautiful looking washer and dryer perfect for a small space apartment. Eric did a great job installing our washer and dryer. He even gave us care tips.

This is my second review, apparently my first review was not approved. This washer is the worst washer I have ever owned. Purchased in December 2022 and broke on May 6th 2023. A part that supports the drum entirely broke off during the washing cycle. It took 6 days for a technician to come out. Ultimately he deemed the washer irreparable. Fast forward to over a month later, endless calls and email exchanges with Samsung, I have yet to receive my refund. I am beyond frustrated and will never buy a Samsung appliance ever again. Their customer service is a nightmare. If i could give 0 stars I would!

Great washer, great features, clothes clean! Little noisy during the spin cycle.

So far so good with both the washer and dryer. Did several loads an no issues at all. Installed them myself and leveled everything. Got them at such a great price even with the 5 year geek squad protection it was still less expensive for many other sets from other retailers and they perform perfectly. Hopefully they last many years. We decided to not spend several hundred dollars more and get the pedestals as we are remodeling the laundry room and we are going to create a platform under them and tile the floors, platform and walls.

Dryer works. Looks nice. Drying time adjusts based on how dry the items are.

It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There are lots of cycles to choose from and it does a good job of sensing when the items are almost dry. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome! (FYI this takes a 4-prong plug)

Quality washing machine! The machine is quiet and gets the job done!

It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There isn't much insulation around the drum so it sounds pretty loud on my tile floor. The feature I like the most is the ability to choose a more dialed in water temperature. It lets you choose a temp level so you have more choices than cold/warm/hot. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome!

The dryer is great so far! It’s been a few weeks since Best Buy came out to install. It gets our clothes really dry and it’s super quiet - I was really surprised! Real nice, sheek design too!

Works well on normal clothes BUT, if you are drying a large blanket, you must use the time dry option or it will get hot and instantly shut off within 3 minutes.

Bestbuy after a month of the delivery still doesnt install it. They have came 4 times and never bring the parts for the instalation. I just want they take the washer and dryer of and buy in other store that provide instalatin and costumer service.

My dryer is very efficient and nice looking. My clothes, towels, and bedding turn out nice and fluffy. Today, I dried 4 regular-sized pillows in it, and it handled them with ease.

We’ve had this 18 months, and it was never as quiet as we thought ot should be. Just the other day, it started shaking and banging during the spin cycle. It wasnt full by any means - just kid clothes so nothing heavy - so we called a repair tech. He opened it up, and a concrete counterweight had come loose and broken. He said this type of thing shouldn’t happen, especially in this short a time of use, unless we were washing things we shouldnt have been. I don’t know how it could have been our fault, as we have always been afraid to fill to max capacity.