Customer Ratings & Reviews
- Model:
- DVG45T6000W
- SKU:
- 6416174
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate its amazing capacity and find it to be an excellent value for the price, as well as a great size for their homes. However, some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.
This summary was generated by AI based on customer reviews.
Electrical cord melted
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer ran for less than two years and then had an electrical problem at the plate where the electrical wires meet the power cord. The inside wire melted and became disconnected from the connection plate. Glad there wasn't a fire.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Izzie,
This isn't the experience we want you to have with your dryer. We are here to help you.
We would be delighted to speak to you directly and provide the support we can offer since your safety is our priority.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146987971) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Great space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small spaces, no noise, look great in a small house
I would recommend this to a friendVery disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is malfunctioning. Wasn’t this supposed to be a brand new washer? Why is it malfunctioning? The washer keeps going on self cleaning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NavalaC, we understand your disappointment if your brand-new washer goes into self-cleaning mode. Allow us to help.
If your washer enters self-cleaning mode, it usually indicates that you have completed 40 wash cycles. This self-cleaning feature helps prevent the buildup of residue and odor-causing bacteria, keeping your washer drum fresh. We recommend running the self-cleaning cycle once a month or every 40 cycles.
Please refer to your user manual for more details. Turn to page 40, "Self Clean."
User Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150464781) to help our team pull up your information.
Have a great day.
^Camille
Don’t buy this machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine goes off balance even on the smallest loads. Every time I hear it, it’s like fingernails on a chalk board. It’s level so that’s not the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Debbie,
We recognize your feelings regarding your washer making noises and getting off balance. We would love to help you.
Check out the link below for steps to take with your washer that is getting unbalanced. To access the complete diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP" for more details.
Samsung washing machines won't spin or won't stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
We recommend reviewing the resources listed below, which include steps to help you with the sound your washer is making.
The Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146959522) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Great Value for Smart Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for Smart Washer! Got this washer on sale and it has performed with no issues so far. Also love the fact that I am now able to stack my samsung dryer on top which creates more storage space
I would recommend this to a friendSamsung washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The detergent spot is always wet and watery after washing completed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer,
I would like to congratulate you on your new Samsung Washer. I understand you are having some concerns with the dispenser draw. I have some helpful information that I would like to provide to ensure that you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143306488. We apologize for any inconvenience in this situation. We thank you for choosing Samsung and welcome you to our family. ^Brad
- Cons mentioned:Drying performance
Stay away from this model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaves clothes damp after many hours of drying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Victor,
Thank you for reaching out. We appreciate you informing us that your Samsung dryer leaves your clothes damp after many hours of drying. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung dryer has drying issues.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.youtube.com/watch?v=LibK_OLFH4Q
I've also included the link to the user manual to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144682521
Thank you, and stay safe!
-Angelica
Manufacturing Flaw
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bedding cycle doesn’t work on any models I’ve tried, and I’ve tried exchanging 4 times. I tried them all at the highest settings (1:38); however, instead of running for 1 hour and 38 minutes, they all would run for only 1 minute and 38 seconds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as the bedding cycle doesn't work, instead of running for 1 hour and 38 minutes, it only runs for 1 minute and 38 seconds. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer cycle ends too quickly" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00080262/ to know the best laundry load size for your Samsung washing machine and dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00047247/ for the care for your bedding items with your Samsung washer and dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144383430.
-Noraina
Perfect Wash!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash great..It's perfect! If your looking for something can do wash some clothes dirty. This washer can do pre soak and it's amazing!
I would recommend this to a friendUnhappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery did not bring all the parts for the install. The store could not find the parts to stack the washer/dryer so we couldnt hook it up. The door was scratched up. Well never order from best buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144625323.
-Noraina
Poor quality parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 4 weeks after delivery. Bolts on counterweight sheard off. Samsung sending out new unit
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dbow,
We appreciate your review of your overall experience with the parts of your Samsung vacuum, and we'll be glad to look into this for you.
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144975125) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing Dryer, but it does not get very hot. Sometimes I have to dry clothes way to long. Not sure how it saves money?
I would recommend this to a friendCarlos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was damaged upon delivery very dissapointed,I will not buy at Best Buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store concerning the damaged washer delivered to you.
Have a great day.
-John
Bad delivery service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people were rushing and careless when moving and installing the product. They left scratches on the washer and did not communicate during installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Bad overall quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like a kid toy, not impressed with the overall quality. Retuned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavideC.
Thank you for choosing Samsung for your dryer needs. We're saddened that you decided, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like a kid toy, not impressed with the overall quality. Retuned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavideC.
Thank you for choosing Samsung for your washer needs. We're saddened that you decided, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Poor QC inspection and noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, returned the dryer the day it was installed as the drum was clearly rubbing against the side wall of the unit and noisy. Upon inspection the sheet metal of the dryer didn’t line up on the front of the unit and was noticeably unbalanced on the sides, which I’m sure was a factor in the noisy function. Not sure how the unit passed any type of QC inspection at the factory. Very happy with the Whirlpool unit which replaced the Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Samsung Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don't hesitate to contact the Samsung customer service department at Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) H.24 Hours a Day can answer your question or transfer you to your local store to answer your specific concern.
Reference number:
1144968962
^ ^Ross
- Pros mentioned:Capacity, Noise level, Overall performance
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung 7.5 Cu. Ft. Stackable Electric Dryer (Model DVE45T6000V) and am very satisfied with the results. Samsung's quality is evident from the very first use: it dries clothes quickly and evenly. The Sensor Dry feature is excellent; it detects moisture levels and automatically adjusts the drying time, preventing clothes from becoming over-dried or damaged. Furthermore, it operates quite quietly and efficiently—qualities that are greatly appreciated in day-to-day use. It boasts a large 7.5-cubic-foot capacity—perfect for bulky loads such as sheets or towels—and its black stainless steel design looks both modern and elegant. It is definitely a great purchase for the price. I highly recommend it if you are looking for a reliable, efficient dryer featuring advanced technology.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Noise level
Well worth the upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded to the Samsung 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer in Champagne, and it has completely transformed my laundry routine. From its sleek design to its impressive functionality, this washer is a standout appliance that combines style with top-notch performance. Design and Build Quality: The Champagne finish gives this washer a sophisticated look that adds a touch of elegance to my laundry room. The build quality feels robust and durable, with a solid door and easy-to-use controls. The stackable design is perfect for maximizing space, which was a crucial factor for me. Performance: The 4.5 Cu. Ft. capacity is generous, allowing me to wash large loads with ease. The High-Efficiency feature ensures that water and energy are used efficiently, which is not only eco-friendly but also helps reduce utility bills. The addition of Steam technology is a game-changer—clothes come out fresher and stains are tackled effectively without the need for excessive pre-treating. Smart Features: The smart capabilities of this washer are impressive. With Wi-Fi connectivity, I can control and monitor the washer remotely using the Samsung SmartThings app. This feature is incredibly convenient for managing laundry cycles from anywhere. The Super Speed Wash cycle is another highlight, cutting down washing time significantly without compromising on cleaning performance. Ease of Use: The intuitive control panel and digital display make it simple to select settings and monitor progress. The various wash cycles are well-thought-out, offering options for every type of fabric and soil level. Additionally, the washer runs quietly, which is a huge plus in a household where noise can be a concern. Overall Experience: This Samsung washer has exceeded my expectations in every way. It combines efficiency, convenience, and modern technology into one sleek package. I’m particularly impressed by how it handles tough stains and large loads, making laundry days much less of a chore. If you’re in the market for a new washer that offers top-of-the-line features and an elegant design, the Samsung 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer is a fantastic choice.
I would recommend this to a friend Great Washer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this washer, ive had it for 5 years and it hasn't failed me, yet.
I would recommend this to a friend