Customer Ratings & Reviews
- Model:
- DVG45T6000W
- SKU:
- 6416174
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, noise level, and ease of use as positive aspects of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many customers appreciate the machine's capacity and size, and consider it an excellent value for the price. However, some customers have noted concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an unusual smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Glad to move up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces an apparently broken dryer and has been a joy to use. Is quiet, efficient, and leaves loads perfectly soft.
I would recommend this to a friend - Pros mentioned:Noise level
Works great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no problems so far. Replaced old washer with this one for a tenants and they seem to love it.
I would recommend this to a friend Missing Serial Number
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been great if the drum turning wasn't so loud that there HAS to be something wrong with it but the last 2 digits of the serial.number are missing so I can't submit a warrenty request.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MelissaK, we certainly understand how frustrating it can be when you purchase an appliance and it does not meet expectations. Let us see what we can do to fix this dilemma. Here is a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/33uAVYs). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144072841) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Overall performance
Love this dryer!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing dryer. Upgraded to my first front loader and I've fallen in love. Totally recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Front Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality! We purchased it as a separate set for ourselves and a set for our animals. Very happy with the purchase.
I would recommend this to a friend - Cons mentioned:Drying performance
Does not wash clothing as well as I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The issues had with delivery and installation were horrible. The washer does not clean clothes as well as expected. The preset programs require washing clothes for more than an hour. My top load washed in 30 minutes. I replaced it because it stopped working after 15 years. I wish I got it repaired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are not getting the best performance from your Samsung Washer. I have all the best practice for the best results below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! would definately recomend to consumers looking for a reliable washing machine.
I would recommend this to a friend - Pros mentioned:Noise level
My New Samsung Toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I love that it's nice and quiet. The fact that it balances your load first is awesome. Two thumbs uo!!
I would recommend this to a friend Great quiet machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Disappointed didn't come with power cord but i guess that is the norm now. Love it. Very quiet and efficient.
I would recommend this to a friend- Cons mentioned:Drying performance
Waste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer takes forever to dry laundry, when it says your laundry is done it’s still actually damp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad to receive a review from you, Jasmine.
If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.
I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Cycles, settings, and features on your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the model's user manual link below on pages 45-46.
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
You can also watch the video links below.
Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
https://www.youtube.com/watch?v=lwWeL5JYNNo
What to do if your Samsung dryer isn't heating or drying?
https://www.youtube.com/watch?v=LibK_OLFH4Q
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145630069, which will help our team pull up your information.
^Rainly
Great dryer nothing crazy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer that has amazing power it does take some time to finish a load but it gets the job done and most people who have a washer/dryer are not in a rush to wash/dry their cloth unless if you have a lot of kids and have to get them done quick try looking for a dryer that gets the job done quicker. If you can wait for about an hour than it’s a great purchase. I really like how it has a light inside it built in when you open to check how dry your load is.
I would recommend this to a friendinexpensive solid dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid inexpensive dryer that gets the job done. Good color as well
I would recommend this to a friend- Pros mentioned:Overall performance
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, really happy with the washer and dryer that I recently purchased. Service and delivery was very good, as well
I would recommend this to a friend It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dryer is good. Not as good as my previous. It is one of the only ones that has a sanitize mode, Even with wrinkle guard on cloths still often comes out wrinkled.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NickN,
Thank you for taking the time to leave this review. We are sorry that you're having issues with your Electric Dryer as your clothes often come out wrinkled. I know the importance of having your clothes come out smooth and even.
To get the best results when you're doing laundry, you must consider the weight of each load you're washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items. Overloading your washing machine or dryer can reduce the cleaning performance and cause other issues with your appliances. Because of this, you'll want to ensure you're adding your clothing and other items in the best way possible. Please link below.
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
How to reset your Samsung Dryer:
https://www.samsung.com/us/support/answer/ANS00087942/
Here's an other link on how to remove wrinkles and odors from clothes with the Samsung Air Dresser:
https://www.samsung.com/us/support/troubleshooting/TSG01204350/
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144752731
Thank you for choosing Samsung. Have a great day!
^Chrystel
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was fantastic, first brand new pair, it's strange how we can get excited over new appliances
I would recommend this to a friendMS KAREN NELKIE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.little door on the bottom won't stay shut have to tape it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ms. Karen Nelkie,
Thank you for bringing this to our attention. We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150897329) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Overall performance
Front load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my son. He loves it. I myself am skeptical about front loaders but he loves it
I would recommend this to a friend Not bad not great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. But I can’t say I loved my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Celi,
Sharing your dryer experiences matters to us. Let's get you the help you need.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147467016, which will help our team pull up your information.
^Rainly
Spin cycle sounds like a jet engine taking off
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to live this washer and overall it’s pretty good. The agitation and fill cycles are fairly quiet but the spin cycle (even at a 3 out of 5) is so loud I avoid running it. I really didn’t need another reason to defer doing laundry. Very very disappointed with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel the disappointment you have with this washer. We are here to help you.
We recommend checking the resources below for steps to take when the washer is making unusual noise. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147274633), and it will help our team pull up your information.
^Rodel
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke and had to pay out of pocket when have insurance!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tienesha G,
We understand the frustration when your Samsung dryer model is within the warranty period and it fails to operate as intended. We would love to hear more about this for us to know how we can assist you.
I have shared this model's warranty link for your reference to the limited coverage.
https://www.samsung.com/us/support/service/warranty/DVE45T6000V/A3/
To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Leo