Customer Ratings & Reviews
- Model:
- DVG45T6000W
- SKU:
- 6416174
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, noise level, and ease of use as positive aspects of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many customers appreciate the machine's capacity and size, and consider it an excellent value for the price. However, some customers have noted concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an unusual smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Samsung A+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a joy this dryer is, it has cut drying time in our house in half and its as quiet as can be!
I would recommend this to a friend - Pros mentioned:Capacity
Good dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Big capacity and dries fast. Ery happy woth this purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer (gas)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy, works efficiently. Does not take long to dry loads at all. Lint trap does it jobs efficiently as well.
I would recommend this to a friend Samsung is using the disposable model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washer is running we bought it based on price and availability but if my last three washers are any indication it will only last 4 years!
I would recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144620663
Have a great day.
Melardo
- Pros mentioned:Overall performance
Samsung front load washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well the onlybthing is that the buttons are a litlle sensitive to touch.
I would recommend this to a friend Best Buy does not stand behind their products
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought washer for my elderly mother because she could not reach in her top load washer. with in a few months washing got to hard and my brother took over. when I did the wash for her recently it would only wash in hot water even though I set for cold only. now Best Buy won't do anything I won"t buy from them anymore. they do not stand behind their products. terrible !!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DarylD, we know your overall experience using the washer can be frustrating. Let us assist.
Here is a guide to help you diagnose why the washer is dispensing the wrong temperature of water. Please click on the embedded word and watch the video included.
Samsung washing machine water fill issues
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147710137) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Size
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far, we haven’t had any issues with it. It’s better than the one I previously had for sure
I would recommend this to a friend - Pros mentioned:Noise level
Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great dryer very quiet and drys amazing love the color and easy install
I would recommend this to a friend - Cons mentioned:Door
Mager damage to Laundry room.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers. Forgot to remove shipping bolts. Machine fell off pedestal and wedged it self against the door handle blocking the door shut. Had to break in to the newly remodeled laundry room. New oak door is destroyed. And lost of damaged to sheetrock.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer, it meets every single expectation. I strongly recommend
I would recommend this to a friend Off balance.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item seems to be unbalance. I had a repair man from Samsung and was told to use full loads and use the bedding cycle to keep the drum from spending to fast. It still makes a lot of noise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We aim to ensure your washer always functions at its best. Let's help you.
We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and, choose the "Did this resolve your issue?" option to access the complete diagnostic. Also, kindly watch the video included.
Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746349) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Clean
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! We were nervous at first because of the mixed reviews but so far so good.
I would recommend this to a friend - Pros mentioned:Noise level
Nice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been amazing for my family Its So quiet and cleans clothes very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So far so good. Would purchase again if needed. Have been using about a month.
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So far so good. Would purchase again if needed. Have been using about a month.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung Washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous washer with many options for a wide variety of cycles. Quiet too!
I would recommend this to a friend What Happened!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to get down to the ground to drain it,is not the best thing
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand that your experience has been less than ideal. Let us help you.
On page 50 of the model's user manual link below, you can check the steps to see if the washer is not draining as expected.
https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146901926, which will help our team pull up your information.
^Rainly
Technical issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi,this product showing word sud which i don't understand and is not washing pls i need assistance on it just started yesterday.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for letting us know about the SUd error code, IsiakaO.
The error code "SUd" means Excessive suds error.
This error code does not indicate that service is needed. It is caused by the incorrect use of detergent.
You can check the complete information about the SUd error code and other error code meanings on this link: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Lastly, to avoid this error code, I highly suggest checking this Samsung link below about the guide for detergent usage.
https://www.samsung.com/us/support/answer/ANS00031847/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145144937), which will help our team pull up your information.
^Rainly
- Pros mentioned:Overall performance
Samsung dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working like a champ - no issues and more efficient than old unit
I would recommend this to a friend - Pros mentioned:Noise level
Clean and Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and sleek; wash is perfect! We upgraded from the machine we bought 15 years ago!
I would recommend this to a friend