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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 8,504 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Installer was excellent dryer working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate greatest dryer I have ever had !!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Serious design flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some serious flaw with the design of this washer. Overall it works great but for some reason it holds water inside the machine and you have to drain it every month and the smell and amount of water is ungodly. I have owned several washers in my lifetime and I've never had to service mine monthly and drain stagnant water out of it. I wasn't aware you had to do this until it stopped working after 6 months of owning it. Thank god for You Tube - Just say no!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand the frustration if your washer is not draining. Allow us to help.

      Here is a troubleshooting guide to help you if your washer is not draining. Please click on the embedded word and watch the included video.

      Samsung washing machine does not drain
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both the washer and dryer in black and they work great! Love the look of them! I have only had them a short time but I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value for money! I’m a student and I needed a washer that was inexpensive and efficient. I’m glad I came across this. Gets the job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for, perfect fit. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great so far, no complaints here! Nice and quiet, too. Glad it's fairly simple too, not a WiFi-connected digital mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer back in February. We use it several times a week. No issues at all. Easy to operate. Just as described

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose the front load washer dryer in black. They are great so far very happy. Look pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung front loader washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 cubic feet is truly impressive and it is a very quiet washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases to date love everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Gas Dryer exceeds expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a problem with the first unit which Best Buy resolved quickly and effortlessly I have been very happy with my new dryer. It runs quietly and gets clothes to the desired dryness level every time regardless of drying temperature. Controls are intuitive and lint trap easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, saving water, easy to program and set up

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very nice looks goods and is very quiet replaced our 18 year old GE that failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat customer at BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so extremely good buy. Still getting familiar with dial but the basic set up does a great job. Worth every Penney AND the installation techs were very courteous, efficient and friendly. BB comes through again for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer go almost 6 months and it has worked perfectly! It has lots of settings for any need you desire. My only complaint is the dry sensor is very sensitive and doesn’t dry my clothes completely but I think that helps minimize shrinkage ALOT. Overall a great machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like advertised but doesn't come with the power cord

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dries the things that go into it. Much better and quieter than my old one. Minus one star because you can't turn off the musical chime.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eric, I am so glad to hear that you are enjoying your Samsung Dryer. I appreciate your feedback on your unit. Congratulations on your better and quieter dryer. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hsppy with everything from ordering to delivery to use. And majes momna happy. A+

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, and I wish we had one at home. I just got GE at home, and these are at our condo. Would love to replace the GE.

    I would recommend this to a friend