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Customer Ratings & Reviews

$799.99
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Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,373 reviews
  • Rated 5 out of 5 stars

    Smart Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like smart dryer and save energy. We easy to dry king comfort and 2 towels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !! Love it !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and great delivery and installation by Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child locks!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it has a child lock on it!! Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,2weeks, very happy with the unit,have not used all the settings yet,but impressed with the quality and feel and looks,the wifi connection is very good and useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer, Im guving a 4 because i wasnt told when buying that ww neees to piexhase a pedi stool for them to sit on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer at a good price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the whole set dryer and washer Both are good Dryer has quick dry and multi steam option which is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer stackable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with washer and Dryer stackable. Have more room in Laundry Room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer. Has everything i need on it & then some. Would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love works great love the wrinkle prevention I’m beyond happy with my washer and dryer thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the what and black goes well with the theme of my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected perfect!! Love the smart things app well worth purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this machine. Dry time is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, allows me to track energy consumption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase I've made in a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I noticed how soft it leaves my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the set washer and dryer and they look sexy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it. Smart remote feature. Level of dryness. Notify when ready thats really cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What a shame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking dryer delivery team dented the dryer. A bestbuy representative advise me to use the dryer until the replacement comes in. The noise that it makes is unbearable to even use. When purchasing please check your appliances before delivery team leaves. Or you could be disappointed like me

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store for an update about the status of the replacement of your dryer.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Not good quality. Bought Dec 2022, already issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but quality is low. Would not have expected that of Samsung. Black glass window covering fell off overnight when not in use an shattered. Still can't find out what to do about it. Quality is decreasing for most products

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We want you to know that we value your feedback, and we realize that your experience with the dryer has been less than ideal. Let us help you.

      It would be great if we could speak to you directly and get more information about the black glass window.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146242103, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    great set!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this set! gorgeous and works great ! love steam options

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return open box considered "excellent"?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box dryer missing all electrical screws and lint tray full of red lint. Installed and cleaned lint tray thinking no big deal but then there was dog hair all over the felt strips inside around the cylinder. Tried to use tape to remove but no luck. Contacted BestBuy via messenger no help, called 800 number no help said to go to Canton Ohio store and they would help. They did take the return back but didn't do anything to offer a discount on a new unit after wasting 4 hours of wasted driving time and the 4 hours I spent installing and driving all over trying to find the missing electrical connection screws. Would this be excellent condition missing a power cable or remote for a TV? Or dog hair all over it? They could care less and offered nothing for this negative experience. They lost me as a customer and i am/was a BestBuy Total Membership member at $180 a year. Thats going to end. Its clear why the Wooster OH location was closed- when you do not care about the customer you will no longer have them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best Buy clients,

      To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung