Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.99
Save $100
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2385 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall and drying performance, along with its low noise level and ease of use. They also value its generous capacity, beautiful design, and appealing color. A very small number of customers, however, have noted minor issues concerning the door and installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,385 reviews
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been life saver for family off 7, Wash clothes clean . Very happy with washer Qnd dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live by samsung

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned a lot of products and there is nothing like Samsung and evan better from best buy they stand by there name best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best dryer that i have ever had. The dryer door opens easy. It is very modern with new functions for bedding etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelente

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good team I loved it I recommend it to everyone don't miss the opportunity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like smart dryer and save energy. We easy to dry king comfort and 2 towels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great, and it has been working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Best buy customer service was awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good value for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,2weeks, very happy with the unit,have not used all the settings yet,but impressed with the quality and feel and looks,the wifi connection is very good and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    clean up time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. works great. compact and looks really nice also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child locks!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it has a child lock on it!! Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer, Im guving a 4 because i wasnt told when buying that ww neees to piexhase a pedi stool for them to sit on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer. Has everything i need on it & then some. Would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer stackable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with washer and Dryer stackable. Have more room in Laundry Room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love works great love the wrinkle prevention I’m beyond happy with my washer and dryer thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the what and black goes well with the theme of my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected perfect!! Love the smart things app well worth purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, allows me to track energy consumption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase I've made in a long time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I noticed how soft it leaves my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it. Smart remote feature. Level of dryness. Notify when ready thats really cool.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return open box considered "excellent"?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box dryer missing all electrical screws and lint tray full of red lint. Installed and cleaned lint tray thinking no big deal but then there was dog hair all over the felt strips inside around the cylinder. Tried to use tape to remove but no luck. Contacted BestBuy via messenger no help, called 800 number no help said to go to Canton Ohio store and they would help. They did take the return back but didn't do anything to offer a discount on a new unit after wasting 4 hours of wasted driving time and the 4 hours I spent installing and driving all over trying to find the missing electrical connection screws. Would this be excellent condition missing a power cable or remote for a TV? Or dog hair all over it? They could care less and offered nothing for this negative experience. They lost me as a customer and i am/was a BestBuy Total Membership member at $180 a year. Thats going to end. Its clear why the Wooster OH location was closed- when you do not care about the customer you will no longer have them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best Buy clients,

      To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung