Customer Ratings & Reviews
- Model:
- DVE45B6300W/A3
- SKU:
- 6491515
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It the best dryer ever because Samsung is realizable
I would recommend this to a friendI love the machines
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nice and clean machines, and do good jobs Thank you
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very decent dryer. Drys your clothes well and it is not nosy.
I would recommend this to a friendDisgusting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry clothes. Got “Open Box Excellent” but the additional parts were not included nor was the instruction manual. The lint filter was completely full and there was a dead bug in it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MicheleM,
We appreciate the time you took to share your review of your Front Load Electric Dryer.
Keeping the lint filter clean before each use and using the right cycle and load size can help the dryer perform at its best. A clear vent path and proper airflow also support consistent and efficient drying results. You can review the guide below and select the section that aligns closely with what you’re experiencing:
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
You may refer to page 25 of the user manual for details on what is included with the unit:
https://downloadcenter.samsung.com/content/UM/202512/20251203082457534/OID55766_IB_DV8300B_EN_251121.pdf
If you need further assistance, you can connect with us through any of the options below:
1. Facebook Messenger: https://m.me/samsungsupport
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When contacting us, please have this reference number (1152283808) available so our team can assist you promptly.
Thank you for sharing your feedback.
Jeffrey
Samsung Care
We love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet! The champagne color is absolutely beautiful.
I would recommend this to a friendSevere Safety Issue-Electric Shock from New Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this Samsung dryer (Model DVE50BG8300VA3) from Best Buy and had it installed by Best Buy’s team. A few weeks later, it stopped working mid-cycle. When my wife tried to unplug it, she was shocked with 220 volts and thrown to the floor. She required an ER visit and is still recovering. Samsung created a case (Claim #3102072365), but their response has been extremely poor. Even after a technician confirmed internal mechanical damage and we had a licensed electrician rule out home wiring issues, Samsung failed to follow up or address the safety concern. We ended up replacing the unit ourselves just to restore basic use. Best Buy staff in-store were empathetic and helpful, but the product itself poses a serious risk. Not what we expected from a brand-name appliance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rod,
We know how important safety at home is. Let us help you with your dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149027741) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Will NEVER shop with Bestbuy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was sone incorrectly. The shipping bolts were not removed from the washer, the dryer fell off the washer the first and only time the washer was used. My wall is damaged! I can't speak with anyone who can speak English, and the last lady was SO rude. Its been over a week and still no one has come to repair the issue, bo compensation for the damaged wall. I Regret shopping with this company, and NEVER will again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Please don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought a Samsung appliance in March 2023, and by November 2024, the machine stopped working—both the display and the control panel are completely unresponsive. A technician came to my home, charged me $100 just to inspect it, and advised me not to fix it because the repair cost would be as much as buying a new one. I find this unacceptable. Samsung doesn’t seem to care about their customers at all, and Best Buy, where I purchased the machine, isn’t any better. This is not a case of misuse or mishandling—the machine simply has a defective control panel, and it lasted such a short time. I’m incredibly frustrated with the lack of quality and customer service. For a product like this, I expected it to last far longer—MUCH longer than just over a year. Please, don’t waste your money on Samsung products. I definitely won’t be buying from them again. 1 year and 8 months. Terrible! I was very happy because is beautiful, but, really? 2023 until 2024? Pleaseeeeeee
No, I would not recommend this to a friendBrand response from Samsung
Posted .GiovannaPissinato, we understand the importance of having a working dryer at home. We are here to help.
Below is a link to help you diagnose if your dryer button is unresponsive or does not work. Please click on the embedded word.
Control buttons on Samsung dryer do not work or respond
https://www.samsung.com/us/support/troubleshooting/TSG01001992/
Should you need more assistance in providing feedback on the service visit you had, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147799265) to help our team pull up your information.
Have a great day.
^Camille
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good haven’t had a issue yet I like the color and the option to steam
I would recommend this to a friendReceived dryer damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer was wrapped very well, but bottom back right side of dryer was severely dented. Called for a replacement, and the replacement also had a dent in the same location, just not as bad. Also, the new dryer is making a clicking noise. In the process of having someone check out why it's clicking during dry cycle.
I would recommend this to a friendclean up time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. works great. compact and looks really nice also
I would recommend this to a friendAwwsime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic dryer. Love it, best dryer ever!!!! Awesome!
I would recommend this to a friendDisspointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disspointed. My big purchased i have done to be delivered to my new home and to be installed. I recently heard a noice on the dryer that i have purchased less than a month! I called the manufacturer to check on my dryer and the tech that came to check on the problem mentioned the cause of the noise is because who ever delivered it made damages on the frame that made it move and the drum is hitting the side of the frame. Since i have passed the 15 day exchange policy i wont be able to exchange!!! I am upset with the delivering process.
I would recommend this to a friendBrand response from Samsung
Posted .NancyL, we know the convenience of having a working dryer at home. We are here to help.
Here is a link to help you with the dryer noise. Please watch the full video, play each sound, select the sound that matches what you hear from the dryer, follow the steps, and click the hyperlinks for further assistance.
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147663645) to help our team pull up your information.
Have a great day.
^Camille
Dad choice brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer work poorly from day 1 but we figure maybe we didn’t know how to operate it so we tried for several weeks but the same thing happened. The installation was not down properly and clothes was not being dry. We had to cycle the same clothes 3,4 times in order to give it dry, so we got tired of it and we called the technicians they recommended have to be replacedhad it replaced?
No, I would not recommend this to a friendBrand response from Samsung
Posted .EstebanG, we aim to provide you with a hassle-free experience using your dryer. Let us help you.
We recommend checking this link to help you troubleshoot why the clothes are not being dried. Please choose from the options provided the one that matches the issue you have. Kindly click on the embedded word and watch the video if one prompts.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148779853) to help our team pull up your information.
Have a great day.
^Camille
Dryer failed in less than 30 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new dryer failed after less than 30 days of use. It won't start...it just says the dryer is "cooling". But it has not run in days. I have a repair scheduled. Note: The campanion washer flooded our basement (less than two weeks in service) and was replaced by Best Buy, and a claim was filed to mitigate the water damage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EricS,
We understand how frustrated you are with your dryer experience. Our only goal was to assist you.
We would be thrilled to speak with you and further assist you with your service repair. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148665862) to help our team pull up your information when you message us.
Thank you.
-Kimberly
BEST BUY IS A SCAM!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item! Best Buy is selling defective equipment. I purchased this new in box and best buy has been to my house at least 4 times regarding this equipment. The 3rd time that they came, the washer was already dented in box. The original washer and dryer wouldn’t start a load and the dryer wouldn’t dry warm.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Awful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awful! The sensor settings don’t work so my laundry always comes out wet. I have to manually set it to timed dry and then push it up, minute by minute until it maxes out at 1hr 39mins and hope it does it’s job on the first round. It’s a good thing I work from home and it sings the most annoying song when it finishes so I can run downstairs and restart it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StefanieM,
Let us give you the steps to ensure the efficient drying of your dryer.
Here is a link to help if your dryer takes too long to dry your clothes. Please watch the full video and check the hyperlinks in each step for further help.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145868041 to help our team pull up your information.
Have a great day.
^Aloe
Bad store including staff there.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This store is not trusted, there staff are not trusted, you buy things from them you better watch them close, if not they can change your item to give you bad one, I bought washer & dryer from them they change it and brought broken dryer for me I didn’t know because I paid them all the money to install it for me, I call them to let them know the bad one they brought to me they said they can’t do it about it so they are not to be trusted.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Dryer issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer….. boy o boy they gave an exchange still having this issue…. Stanley steamer came out, clean out the vent. Not very happy with purchase at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Nice fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really fits on my laundry room and looks nice
I would recommend this to a friend