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Customer Ratings & Reviews

$799.99
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Customer reviews

Rating 4.6 out of 5 stars with 2376 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,376 reviews
  • Rated 5 out of 5 stars

    Working dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at outlet for real good price and it works great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so efficient, i will recommend this product if you are looking for luxury and yet you dont need to break a bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer. The delivery people were very nice. They came on time. Received texts to say where they were. Very impressed with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product...easy to purchase and installation was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set because of the great reviews. These work amazing. The washer is so quiet and efficient. And the dryer really gets the pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Dryer is the best purchase nice and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent dryer even was an open box nothing wrong we had a very good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer and washer great price and amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is beautiful and do a great work my families love this set of dryer and washer from Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adorable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasy to set up time and drying, perfect results, specially the alarm after wirk has done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set! I have had it for several years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer dryer combo they look amazing and work well too. Quiet operation tons of options for wash cycles and dry cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good to be attended to by one of your worker in the Avon store MR JON. This guys is too awesome, he was so professional and very friendly and guess what? He has always been like this even when I just usually come into the store to look at the stuffs am picking prior. His a wonderful guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer over the last 15 years

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my dryer of 10 years only 2 years prior and it didn’t make it. This new Samsung dryer is a huge improvement from the LG I purchased. Steam is my favorite feature. It freshens the clothes and removes wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great for what we needed. Haven’t had any problems as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This dryer is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer we have ever had. Best Buy delivered on time and installed same perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, cleans very well, save water and super silence operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The Smart Things app makes it super easy to check how much time is left! Dries super well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Electric Dryer Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Adjustable feet for standing it straight on any floor. Best Buy staff installed it quickly and well. The Normal dryer setting leaves one or two towels slightly damp, so I use the Time Dry setting to get everything dry. Works great otherwise!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t like it, wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for about a month now and I don’t like it. I can put a load of clothes in the dryer on heavy duty at the highest dry temp and it dries for 1hr and 10 minutes, and the clothes are still damp, the glass door is wet when you open it and the lint from the clothes is rimmed around the opening and wet. I have now had a load of clothes drying for two hours, and they still are damp. The dryer is heating and the clothes are warm as if they are drying, but they’re not getting completely dry and I’m not sure what the problem is. The thing that is throwing me off, is that when you open the door once the clothes are done drying, the glass door is wet, literally. I am attempting to try other dry options such as the timed dryer option, but this should not take as long as it is to dry clothes. I had a Samsung dryer for 7 years prior to this replacement and it was great. This one, not so much. I have a friend who purchased the very same dryer and before I could even complete the sentence when complaining about the dryer she finished it with ‘your clothes are still damp, because mine are damp’. Now I’m at the 30 day mark, I cannot return the dryer and at this point I can’t say that I’m happy. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day!

      I certainly know how you feel about this experience, and it's not up to your expectations. Let's dry up those laundry loads.

      To help boost the dryer's drying ability, kindly check out this guide to help rectify its performance. Learn more from the hyperlinks.

      The clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147570056, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    New buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No complaints yet. Unit works real well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dryer works very well. I’m happy with the purchase.

    I would recommend this to a friend