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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 1346 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+, highlighting its overall and dryer performance, ease of use, and quiet operation. Many appreciate the color, large capacity, modern design, and various features. However, a few customers mentioned concerns about the door design, the size not fitting well in their apartments, and the price. There were also a few complaints regarding customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,346 reviews
  • Rated 5 out of 5 stars

    product above averange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working nicely so far! it can handle large loads, has a very efficient drying, several nice regime

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AAAA++++++ product , no complaints everything works as supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Ung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most reliable model out there. Love this machine. Looks modern too and features on it are perfect for my washing loads.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks beautiful. Works perfectly. So happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Steam sanitizer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the champagne color and the steam sanitizer it includes is a real winner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Loving my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious. I'm very satisfied. Everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happy Laundry day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It is prefect and the color is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new washer. Very easy to use. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect match for our large washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Steam cycle is a big +. Easy to use, no complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use with excelent settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer easy to use and easy to fix

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greaaat choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been happy with my washer and dryer! Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORKS WONDERFULLY! I LOVE IT!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS LIKE A CHARM!! PERFECT MATCH FOR MY WASHER!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues, gets the job done. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice item lovvvvvvvvvvvvvvvvvvvvvvvvvvve it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer. Love the ability to start the dryer from my phone and love the alerts when a load is dry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Clothes drying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a beautiful machine, works great and does the job

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 1 out of 5 stars

    Heats, but does not dry. Two units same problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, does not dry! It dried the first few loads and then does not dry. It doesn't matter what size load you put in, what makeup of the load or what selection you choose. The clothes only get about 70% dry. Will run it for 3 hours with plain summer cotton sheets, not dry. Eventually I was given another unit. Same exact thing. I was prompted to purchase products out of my own pocket to make it better. Nothing helped. Both Best Buy and Samsung have come out, say everything is working Within specs. I do not think it is Best Buy's fault I just think that at some point there was a malfunction in the creation of some of the units CPU chips. They say if I have it on "timed" dry with Eco turned off it will work like the old dryers. It makes no difference. There is something inside the unit that is not allowing it to dry past a point no matter what you do. The unit gets very hot, I even burned my hands taking the clothes out at times because there was so much moisture left that had been heated so high. I had thought to treat myself to this companion to the washing machine which worked nicely. My old dryer had very few options and was now taking 90 minutes to dry when it used to take less than an hour. Same drum size. I am now doing half the size load that I used to, and after 3 hours, it is wet still. At least the old dryer got everything dry. We are seriously considering just donating this unit and letting them know the issues we are having and buying a new unit. We are not rich, but I cannot keep having every surface of my house covered in wet clothes waiting for them to dry because they are so wet you can't put it away without chancing getting mold

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision, great price, great delivery experience, excellent appliance. Very happy customer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is good, but it lacks a favorite setting option. Another downside is the cool down part of the cycle, its' s waste of time and energy. Most of the time my clothes are not dry because of it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bon,

      We know how important it is to have a functioning dryer. Let us help.

      Here is a link for troubleshooting steps for your dryer that doesn't fully dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149040598) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung