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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 1346 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+, highlighting its overall and dryer performance, ease of use, and quiet operation. Many appreciate the color, large capacity, modern design, and various features. However, a few customers mentioned concerns about the door design, the size not fitting well in their apartments, and the price. There were also a few complaints regarding customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,346 reviews
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted the steam version and works great and dries quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steam option, works great to refresh clothes left overnight in the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing and dryer set! Lots of different settings for your laundry needs Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks nice runs Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this one is super nice. I recently moved and needed a stackable unit and loce it! Looks nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer and dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased beautiful washer and dryer set. It's very stylish and operates beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer comments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought the pedestal with this unit. My wife loves the ease of usage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this dryer and so far so good. It works fast and quiet, compared to our old machine. We will need a few more months to give a better review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it ! Works great & love the color !! Fast & easy to operate! Even my husband can work it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsu g dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer with steam. i replaced a 10 yr old earlier version the just worked until the heating coil went out....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It matches my washer and drys ery well for the most part. I am having trouble with the active wear cycle-gives 35 minute drying time but times out can cuts off after 3 minute run. Best Buy changed out the original one with a new one but it does the same thing I have now do some research on the cycle setting which aggravating

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want the best for your dryer, ConnieC. We'd love to get this taken care of.

      If your dryer stops after only a few minutes, your moisture sensors may be dirty. These are just a few of the potential causes. Please click the link and hyperlinks and watch the instructional video for tips.

      The dryer cycle ends too quickly:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      Additionally, kindly turn to page 47 of the user manual under the cycle chart to see load size recommendations for active wear:
      https://downloadcenter.samsung.com/content/UM/202310/20231004134549797/DC68-04299K-00_IB_DV6300B_EN_MES_230922.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146504304) to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Washer Best Buy outlet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is in perfect condition! I bought a washer on discount and everything came fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great item and works well. easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Utilized daily and it’s been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing items I really like it In love with this i really recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very very versatile .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quick cycle cannot be modified re heat level . A real problem for me . One has to go on Time Dry cycle and go down from 1h to a few minutes. Loss of time .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, MoniqueM.

      Thank you for your observation about our dryer. The temperature of the dryer's heat can only be adjusted during the time dry cycle. However, this is a great suggestion, and we appreciate your input. We will forward your suggestion to our engineering team to see if adding an option to adjust the temperature of the dryer's other cycles could be an option for future models.
       
      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes less times to dry your dress and are ready to go. It's incredible...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer and dryer. They work and look great together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine,

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, I recommend it. the clothes look like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is amazing!! Wanted to upgrade and we r so glad we went with samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries completely in such a short time, Notifies me when its done.

    I would recommend this to a friend