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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 1346 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ for its overall and dryer performance, ease of use, low noise level, and great capacity. Many also appreciate its modern design and color. However, some customers have noted concerns about the door, the size being a little big, and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,346 reviews
  • Rated 5 out of 5 stars

    Washer machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer machines and dry good and don’t take a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! great product fast drying time and I love the app features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and each use has been wonderful. Not much more to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good equipment, fast delivery, good and friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wonderful. I love it! Works great and is very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!! Love the color!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Love the alerts!! Definitely buying the pedestals!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine Samsung excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washers machines, excellent Samsung brands I love u

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand new dryer stopped working approximately 10 days after installation. At first it would shut off mid-way thru cycle, then would not turn on at all. We swapped it out for a new one (same model) and experienced the exact same problem. Rather than getting a THIRD dryer we had a Best Buy tech come to fix it and it ran great...for about 2 weeks. Same problem. This was a Samsung Problem not a Best Buy problem. Thankfuy I paid for a membership so no out-of-pocket $$ for this huge headache! I'm returning both washer and dryer for a different brand which is a bummer because they look awesome!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CaronB,

      Thank you for choosing Samsung for your Appliance needs. We are saddened that you will return the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Best washer and dryer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love doing laundry now..Never thought I’d say that…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good on quick drying. Not as energy efficient as is claimed by Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered stacker & only received washer & dryer. Washer is Loud& shakes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart washing machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart washing machine. Great product I am very pleased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kathleen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed that I had NOT been told that I was required to get the pedestal for this dryer. I had the older version of the dryer on a pedestal. I had asked if I could use the pedestal that I had and was okayed. Then, when delivered neither the washer or the dryer could be placed on the pedestals of the older appliances. It is on the floor but had to be out 3-4 inches for heat flow. Does not dry as well as the older version

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment and to better assist you with your experience, please contact the Best Buy customer service department at (888) 237-8289. Best Buy's customer service is open 24 Hours a Day.

      They can help find a solution for your experience or transfer you to your local store to answer your specific concerns.

      Leo Samsung

  • Rated 5 out of 5 stars

    Great install and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding in every way! No more re view enough said already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung product. Very good experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Samsung equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Smart technology Good construction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it was an extraordinary deal. Couldn’t beat it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer, like the wrinkle prevent feature. Recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not drying completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer won't dry my laundry completely. Keeps shutting off before my clothing is dry. I have tried timed dryer but it will shut off beforehand. It's very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to provide you with a hassle-free experience while using your dryer, MonicaV. Let us help you.

      Please refer to the link below to address your dryer's performance. Click the hyperlinks and watch the embedded video for tips.

      The dryer cycle ends too quickly:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149924205, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, controls are too high when put on top of washer.

    I would recommend this to a friend