Customer Ratings & Reviews
- Model:
- DVE45B6300W/A3
- SKU:
- 6491515
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ for its overall and dryer performance, ease of use, low noise level, and great capacity. Many also appreciate its modern design and color. However, some customers have noted concerns about the door, the size being a little big, and the price.
This summary was generated by AI based on customer reviews.
MS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I IRON A LOT...BUT THIS DRYER DOES WORSE AT GETTING OUT WRINKLES EVEN WHEN USING THE WRINKLE PREVENT KNOB OR EVEN THE REFRESH MODE. VERY FRUSTRATING.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your experience with the product is our top priority, SusanJR.
Here is a link to "Laundry is tangled or wrinkled after washing": https://www.samsung.com/us/support/troubleshooting/TSG01218323/
I also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
The below link is the user manual for your model. Turn page 41 (Control panel - Cycle Selector - Steam Cycles), page 42 (Wrinkle Prevent), page 43 (Icon description - Steam), page 45 (Cycle overview - PERM PRESS and REFRESH), and page 55 (Troubleshooting - Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release)) for reference: https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
You may also refer to this link about "Remove wrinkles and odors from clothes with the Samsung AirDresser": https://www.samsung.com/us/support/troubleshooting/TSG01204350/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145264274), which will help our team pull up your information.
Have a great day.
Melardo
Refund due..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately due to admin mix up, we are still waiting for a $400 refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are here for you anytime, JillC. We want to speak to you directly to assist you with the refund you are waiting for.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146623345, to help our team pull up your information when you message us.
Have a great day.
-John
A stay way dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy, not balanced and motor broke down in first run. Paint looks cheap.
No, I would not recommend this to a friendBest buy - third class brand of USA
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy products from best buy. They simply play with hard earned money of customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Waste of time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer did not work properly as it should have been checked out before putting it on the floor as a box item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review about your overall experience with this Samsung dryer, VanessaT. We'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
Incomplete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use the unit because the cord to plug in the outlet was too short.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you letting us know about the power cord, KieeG.
Do not modify the plug provided with your dryer – if it doesn’t fit the outlet, have a proper outlet installed by a qualified electrician.
Your dryer has an optional cord with an equipment-grounding conductor and a grounding plug. This cord is sold separately
To better assist you with the power cord, I highly suggest contacting our Samsung Parts Team at (800) 627-4368. Open every Monday to Friday 9:00 AM to 6:00 PM EST.
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145678937, which will help our team pull up your information.
^Rainly
bad product bad service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came totally broken, I haven't been able to use it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry seemed fine but really didn’t get to use it because washer was no good
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad about your effort in providing us with your review, SamuelO.
We are pleased to hear that your dryer is working.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist with your washer.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145397776), which will help our team pull up your information.
Have a great day.
Melardo
Dryer not working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is not working. It was delivered and it is not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Tech services
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase the washer and dryer the tech didn’t connect my dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Acworth,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144752060
^Chrystel
- Pros mentioned:Dryer performance
Went with Samsung again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new Samsung dryer. I have trusted Samsung since 2009. My old dryer lasted 16 years until it needed a new motor! This is why I went with Samsung again. This dryer is a quality build. Looks great on a pedestal and dries the clothes efficiently. Many different cycles to choose from
I would recommend this to a friend Worst Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be 0,worst performance in have ever seen should have gone for something else, it was less than 3 months that it was installed and had multiple problems and finally realized that it was the motherboard and are planning to order it now, trusted the brand and now facing the circumstances
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you informing us, Bobby. Let's get your dryer fixed and working in no time!
To order the compatible motherboard for your dryer, you may refer to our Samsung Parts Team or the Samsung Parts website:
1. (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST.
2. https://www.samsungparts.com/Default.aspx.
It would be great if you could give us a few more details that led to what you are experiencing with the unit.
Please feel free to get back to us the soonest via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145254784, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Ease of use, Noise level
Great Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Nice and big, cleans well. Easy to use. Quiet.
I would recommend this to a friend - Pros mentioned:Dryer performance, Ease of use
Samsung drier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this a couple of weeks, but it's working well. dries well, quiet, simple to use, dries things quicker than my old dryer.
I would recommend this to a friend Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied ……………………………………………………………………………………………………….
I would recommend this to a friendWorst Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst service I’ve ever received. Machine returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hollywud24,
Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
Melardo
- Pros mentioned:Dryer performance, Ease of use
Great Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I like how it can tell when something is still wet it continues to dry till it’s dry.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and i absolutely love this dryer it dries our clothes in the 1st cycle love the new way the lent filter is made it trapit all in and doesn't xome out as your taking it out and its so quiet and the tub is so big definitely no issues fitting our king size items in to dry
I would recommend this to a friend - Pros mentioned:Overall performance
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with my washing machine the best i recommended
I would recommend this to a friend - Pros mentioned:Overall performance
Excelent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with my purchase, the washing machines are beautiful and of great quality. They also gave me the opportunity to obtain an interest-free credit card for 2 years with easy payments.
I would recommend this to a friend