Customer Ratings & Reviews
- Model:
- DVE45B6300W/A3
- SKU:
- 6491515
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Good Buy It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+ is a high-capacity dryer with a variety of features that make it a great option for busy households. It has 11 drying cycles, including a steam sanitize cycle that can kill bacteria and allergens on your clothes. It also has a sensor dry function that automatically adjusts the drying time based on the moisture content of your clothes, helping to save energy. The dryer is also very quiet, making it a good choice for people who live in apartments or condos. And it has a reversible door, so you can choose the opening that best fits your laundry room. Here are some of the pros and cons of this dryer: Pros: Large capacity Variety of drying cycles, including steam sanitize Sensor dry function Quiet operation Reversible door Cons: Some users have reported that the steam sanitize cycle doesn't completely remove wrinkles The price is higher than some other dryers Overall, the Samsung 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+ is a great dryer with a lot to offer. It is large, has a variety of features, and is quiet to operate. If you are looking for a high-quality dryer that will get your clothes dry and wrinkle-free, this is a great option. Here are some additional thoughts on the dryer: The steam sanitize cycle is a great way to kill bacteria and allergens on your clothes. It is especially useful for cleaning items like towels, bedding, and children's clothes. The sensor dry function is very convenient. It automatically adjusts the drying time based on the moisture content of your clothes, so you don't have to worry about overdrying them. The dryer is very quiet, so you can run it without disturbing others. The reversible door is a nice feature that allows you to choose the opening that best fits your laundry room. Overall, I would recommend the Samsung 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+ to anyone looking for a high-quality dryer with a variety of features. It is a great option for busy households and people who want a quiet dryer.
I would recommend this to a friend Terrible Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not purchase this Dryer, as it does not dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your fridge always functions at its best, PeterH. Let's help you.
We recommend following the resources below to rectify your dryer's drying concerns. Please click the hyperlinks for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147578975, to help our team pull up your information when you message us.
Have a great day.
-John
BUYER BEWARE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT AS ADVERTISED. THERE IS NO STEAM ON THE REFRESH CYCLE AS THE CONSUMER IS LED TO BELIEVE. THE DRYING RESULTS ARE EXTREMELY POOR. GOING TO RETURN THE PRODUCT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChristopherH,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you will return the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Arrived inoperable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived inoperable. Haven't heard anything about a replacement yet. For now, I have a new washer but no usable dryer. Will follow up after replacement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertH,
Doing our laundry should be easy with our dryer and washer. Let us help you with your Samsung dryer.
Proper installation requires a lot of steps for the dryer to work.
See pages 15 to 37.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145363381) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
MS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I IRON A LOT...BUT THIS DRYER DOES WORSE AT GETTING OUT WRINKLES EVEN WHEN USING THE WRINKLE PREVENT KNOB OR EVEN THE REFRESH MODE. VERY FRUSTRATING.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your experience with the product is our top priority, SusanJR.
Here is a link to "Laundry is tangled or wrinkled after washing": https://www.samsung.com/us/support/troubleshooting/TSG01218323/
I also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
The below link is the user manual for your model. Turn page 41 (Control panel - Cycle Selector - Steam Cycles), page 42 (Wrinkle Prevent), page 43 (Icon description - Steam), page 45 (Cycle overview - PERM PRESS and REFRESH), and page 55 (Troubleshooting - Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release)) for reference: https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
You may also refer to this link about "Remove wrinkles and odors from clothes with the Samsung AirDresser": https://www.samsung.com/us/support/troubleshooting/TSG01204350/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145264274), which will help our team pull up your information.
Have a great day.
Melardo
Refund due..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately due to admin mix up, we are still waiting for a $400 refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are here for you anytime, JillC. We want to speak to you directly to assist you with the refund you are waiting for.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146623345, to help our team pull up your information when you message us.
Have a great day.
-John
Best buy - third class brand of USA
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy products from best buy. They simply play with hard earned money of customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
A stay way dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy, not balanced and motor broke down in first run. Paint looks cheap.
No, I would not recommend this to a friendWaste of time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer did not work properly as it should have been checked out before putting it on the floor as a box item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review about your overall experience with this Samsung dryer, VanessaT. We'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
Incomplete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use the unit because the cord to plug in the outlet was too short.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you letting us know about the power cord, KieeG.
Do not modify the plug provided with your dryer – if it doesn’t fit the outlet, have a proper outlet installed by a qualified electrician.
Your dryer has an optional cord with an equipment-grounding conductor and a grounding plug. This cord is sold separately
To better assist you with the power cord, I highly suggest contacting our Samsung Parts Team at (800) 627-4368. Open every Monday to Friday 9:00 AM to 6:00 PM EST.
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145678937, which will help our team pull up your information.
^Rainly
bad product bad service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came totally broken, I haven't been able to use it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry seemed fine but really didn’t get to use it because washer was no good
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad about your effort in providing us with your review, SamuelO.
We are pleased to hear that your dryer is working.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist with your washer.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145397776), which will help our team pull up your information.
Have a great day.
Melardo
Dryer not working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is not working. It was delivered and it is not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Tech services
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase the washer and dryer the tech didn’t connect my dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Acworth,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144752060
^Chrystel
- Pros mentioned:Overall performance
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer and good quality cant go wrong with samsung very please with it
I would recommend this to a friend Great in every way except annoying music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer in nearly every single way. I like the option to stack, which I do not utilize at this time, but it's good as a future option. The only thing I don't like is, from my understanding, the only option between end-of-cycle notificaiton is silence and this annoying, long musical number. That is ridiculous and I don't like it one bit. That is the only reason I am giving this 4 stars instead of 5.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied ……………………………………………………………………………………………………….
I would recommend this to a friend - Pros mentioned:Overall performance
Owner buyer. Zakar zulfiqar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great measines delivery was great product work good and wasinng good Sruer is nice
I would recommend this to a friend - Pros mentioned:Dryer performance
Went with Samsung again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new Samsung dryer. I have trusted Samsung since 2009. My old dryer lasted 16 years until it needed a new motor! This is why I went with Samsung again. This dryer is a quality build. Looks great on a pedestal and dries the clothes efficiently. Many different cycles to choose from
I would recommend this to a friend Worst Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be 0,worst performance in have ever seen should have gone for something else, it was less than 3 months that it was installed and had multiple problems and finally realized that it was the motherboard and are planning to order it now, trusted the brand and now facing the circumstances
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you informing us, Bobby. Let's get your dryer fixed and working in no time!
To order the compatible motherboard for your dryer, you may refer to our Samsung Parts Team or the Samsung Parts website:
1. (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST.
2. https://www.samsungparts.com/Default.aspx.
It would be great if you could give us a few more details that led to what you are experiencing with the unit.
Please feel free to get back to us the soonest via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145254784, to help our team pull up your information.
Have a great day!
^Chrystel