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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 1346 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ for its overall and dryer performance, ease of use, low noise level, and great capacity. Many also appreciate its modern design and color. However, some customers have noted concerns about the door, the size being a little big, and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,346 reviews
  • Rated 3 out of 5 stars

    Looks beautiful but not fully functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had oir washer and dryer for a few years not and they look beautiful and looks updated since there are no push buttons. The clothes wash well buuuuttttt the worst part is that dryer, i only use the time dry setting cause anything else doesnt dry the clothes fully, seems kind of waistful to have these features that cant be used.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      The dryer goes hand in hand with your washer, MrLaureano. Let's get the information you need to ensure your dryer provides the best performance.

      The links below will help ensure your dryer completes a cycle and guide you in getting dry clothes after each cycle. Learn more by watching the embedded video and checking the hyperlinks. 

      Clothes are not dry after using Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance with the dryer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148326254) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It fullfiled our need, after tossing out our broken down dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    jshughu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hghjehufjkhkjfhjkehfkueghfejgfyeguhejcvghewfyghwjbjhwvh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, quiet and does the job well, time will tell about longevity, no regrets so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New set New house

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this matching set for my new home and I love them I was skeptical about a front loader but I quickly was put at ease when they got delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer and dryer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, the installers did a wonderful job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this dryer. Large capacity and excellent dry time. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very satisfactory purchase. The installer was so kind and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer from Best Buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I did a lot of shopping around, very cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and daughter in law for christmas and they love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. Works well and makes keeping up with a large family easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Love the music it plays when laundry is done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues. Lots of options for settings. I wish the app worked better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product+++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quiet. Great looking and stackable. Great color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product. Does what it is supposed to do without too much noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and operates as described. Delivery was a breeze

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung open box dryer broke in the second week of purchase. The real problem came when 4 different techs TRIED and FAILED to fix the dryer. I still have the dryer 2 months later no refund no replacement and 20 different customer service calls telling me they UNDERSTAND….I have another service appointment so the technician can get paid for nothing I suppose. The added warranty that I purchased is a waste of money because if it’s a Samsung product it will fall under that 1 year warranty first. The only winners in this situation is the Customer service reps and Technicians because they are getting paid for every call and service appointment and Samsung and Best Buy got my money and I am stuck with a broken down dryer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Nightmare dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 8 times so far having the repair guys out.Payed through my home insurance.Asked Samsung about the lemon laws and they said we would have to pay for a visit as the warranty has ran out. Had it just over a year. Thinking of just throwing it in the trash and getting a GE what I never have trouble with.Repair guy’s said the US made stuff is better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Reference Ticket Number: 1144800976

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Buyer beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a stackable washer and dryer. Still under one year warranty, the dryer needed repair. Was informed I had to get someone to unstack before repairing. And then have someone reinstall when repair is done. Only way to get a service repair. Anyone thinking about purchasing Samsung should know this.

    No, I would not recommend this to a friend