Customer Ratings & Reviews
- Model:
- DVE45B6300W/A3
- SKU:
- 6491515
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ for its overall and dryer performance, ease of use, low noise level, and great capacity. Many also appreciate its modern design and color. However, some customers have noted concerns about the door, the size being a little big, and the price.
This summary was generated by AI based on customer reviews.
Stay away from the Best Buy outlet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a dryer, and the salesperson told me that I had to purchase Membership Plus for $49.99 to get that price. I also will receive a store reward certificate for $80.00, which will be credited to my Best Buy credit card. He lied about everything. No credit to the credit card. The certificate cannot be used to purchase even Best Buy Gift card. Stay away from that facility.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how you feel about not getting what the salesperson told you. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase.
Have a great day.
-John
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke right after the one year warranty expired. Was terrible to use. Didn't ever get clothes dry. Settings didn't make sense. I will never buy a Samsung washer/dryer set again. It looked attractive but didn't ever function well and now it is officially broken, and would cost more to repair than it is worth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarlaH, we know the frustration of dealing with a dryer not drying efficiently. We're here to help.
Below is a link to help you diagnose if your dryer is not drying your laundry. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147137712) to help our team pull up your information.
Have a great day.
^Camille
DO NOT BUY OPEN BOX MODEL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 Seperate 100 mile trips to the outlet and 2 broken Dryers. They were listed “good” condition and “works like new”. Complete incompetence on Best Buy. If you buy open box, beware. They will sell you broken dryers and do not care.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
Broken In less than 30 days.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even have it a month and it stopped working. Definitely do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Trish,
We know how convenient it is to have a working dryer in our home, and we are glad to help you.
We want to speak to you to learn more details about your unit and see how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148661230) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Fuse broke within the first 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost $460 to repair bc its the “most expensive part”
No, I would not recommend this to a friendNever buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never any open box items, most of them won't works. They don’t test it at outlet before or after purchasing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille