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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2376 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,376 reviews
  • Rated 5 out of 5 stars

    Quality dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer, large lint trap, lots of settings and a steam feature to kill germs on clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine - annoying music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good machine as you’d expect. Tempted to knock an extra point off the the highly annoying musical alert that signals the dryer is finished. It long - like 10 sec of loud mindless tones. No way to shut it off. The matching washer has a button to disable that. The dryer doesn’t. Good thing we have a laundry room door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the bells and whistles this dryer has to offer. I even have it connected to my phone through Wi-Fi. My only issue is the delivery company damaged the dryer on both sides when taking it down my basement steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good workin pair of machines. It has enough options to satisfy all possible requirements. Really good if you have newborns and do a lot of laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is compact enough and easy to control remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Allows me to use my smart phone and smart app to keep update on my drying schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit, make sure you have all the accessories for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the operation is excellent, the attention of the gentleman of the store was too professional and fast and the young people who installed the washing machine were very excellent excellent... best buy is the best store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and intergrates with all of our devices to send out notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Drys quickly and all the way through. The steam option is great for “rewear” items and for getting out wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer. Connects to wifi lets me know once dryer has stopped. The one i had before this one was giving le many issues so glad i decided to replaced it with this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer! But the only down side is you have to purchase the power cord separately! Was not told when sold this item in-store by the associate. You’d think it would come with it already l, seeing how much the appliances cost.. which I purchased the set! Kinda disappointed in having to purchase it separately and also the hoses for the washer as well!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EdgarT,

      We understand your disappointment regarding not being informed about the additional parts needed for your dryer. To better assist you with this feedback, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Perfect for the budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t think of any flaw in this product. Love the aesthetics and it dries way faster than some more expensive dryers out there. Can’t miss this one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I try to use the steam sanitizer it doesn't work, regarding drying time it is cumbersome when it comes to length of time for drying. I am disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand that doing laundry should not take much of our time and it is important to maximize all the features to get the best result in our laundry. Let us help with the Samsung dryer.

      If your dryer has weak heat and runs for a long time, that could also be a blocked vent.

      Clothes are not dry after using Samsung dryer: (The dryer cycle takes too long)
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      STEAM SANITIZE on page 45 and 47. Extended time on page 56.
      https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145372964) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is excellent, it washes very well and it’s only like 20 minutes per wash unless you want to do extra additional rinsing so it saves me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products and Super Staffers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally satisfied with this new Samsung Dryer. The purchase of this unit and the washing machine were facilitated once again by the great staff at Best Buy. We are considering even more purchases of appliances and other items from Best Buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer. There is a smart sensor and once it detects clothes are dried it automatically stops, i'll be saving on my PG&E bill from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, a little bit hard to take it out the debris and dust from the filter, but dry pretty good almost all but not the towels, but I think they need more time, I’m disagreeing that it comes with not cable plug for 220 V but it was not expensive online16 dollars. By the way it bring a small hose 10 inch average with a split for water in the steam cicle. But it deserve the 5 starts because the wifi helps to let you know when is ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung and I love my dryer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my dryer! I already had the washer to match. It works in conjunction with my other samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great price and installation was great

    I would recommend this to a friend