Customer Ratings & Reviews
- Model:
- DVE45B6300W/A3
- SKU:
- 6491515
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.
This summary was generated by AI based on customer reviews.
Really dependable washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine and dryer has been really dependable. I really like the digital display and being able to monitor the cycles using my phone. I would recommend to all my friends.
I would recommend this to a friendAwesome dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dryer I have ever used. There are so many combinations of settings that will give you the exact results you are looking for.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product! Been very happy with wash times. Overall clothes are cleaner.
I would recommend this to a friendJunk and poor customer service.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this dryer for about 2 months it developed a scraping noise this week and I reached out to Samsung support to notify them of the problem. They sent a "tech" out to fix the problem and he noticed a small 2 inch dent/mark on the rear right corner that happened during delivery. Although I noticed it when I removed the packing material, I didn't feel it was worth calling best buy to get a replacement as it would not and does not in any way affect the dryer's operation. The tech removed the top panel and front panel to investigate and we both noticed that the drum was only hitting the front side wall of the dryer at a certain spot on rotation and the drum had a slight wobble when rotating. He called Samsung support and sent them a picture of the dent and the area on the dryer where the drum rubs as it passes by. The support rep told him that since the dryer was damaged there would be no repair and the warranty is void. While the top was removed I pointed out that the drum didn't appear to be centered as there is more than an inch in clearance on the left side and less than a quarter inch on the right side where the rubbing occurs. The tech reassembled the dryer and left. Besides the obvious poor customer service, I will say that this is the second Samsung dryer we have owned and the first one lasted 15 years and was still funtioning when we decided to "upgrade" to this new and more expensive model. This dryer is very poorly constructed and it's easy to see that the quality of the parts they use now are inferior to what was used in the past. We will never purchase another Samsung product and we have always looked to them first in any purhase we are going to make. Shame!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bill,
We can understand your disappointment with what happened with your dryer. We would be delighted to help you.
We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150663368) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Dry fast abdvlits if settings!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry quicks and love all the settings! Wish I had not stacked but my mistake.
I would recommend this to a friendAppliances
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent option, I love the products in this store, very good customer service, I definitely recommend them 100%
I would recommend this to a friend*****(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good***********very professional very fast is a goor costumer service
I would recommend this to a friendNice work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience for installation laundry machine.
I would recommend this to a friendOn the fence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this yet. Love the look. We owned it three weeks and a heating fuse/sensor went out. BB was amazing enough to replace the entire unit. Now when a load has finished and you open the door you hear this knocking noise. Will probably be calling them back. Dries quick and efficient though!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate the review about the dryer being efficient and dries quickly. Let us help with the noise.
You can turn the alarm on or off. When the alarm is off, the melody of cycle completion and the power-off beep will not sound. However, the other sounds stay active.
Please refer to page 51 for more information about turning the alarm off.
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148202401) to help our team pull up your information when you message us.
Thank you.
-Angelica
Delivery Nightmares
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My initial purchase back in August was a nightmare. After all was said and done, the manager was amazing at the Best Buy who took amazing care of me and handled my situation to perfection. I think the location is considered Copley or Medina.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top choice, I recommend you. Samsung the most intelligent.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I had a little bit of trouble because I had a bad one they returned it and gave me a brand new one ever since then I have no problems I love this looking forward to purchasing the washer
I would recommend this to a friendfantastic
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic have multiple pets and it does so well with all the hair and dries so quickly when I need something in a rush
I would recommend this to a friendSamsung washer and dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for about a year and love, super quiet also
I would recommend this to a friendDryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this dryer. Quick and faster drying cycle.
I would recommend this to a friendBuyer beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service Never been treated so bad. The delivery team was the rudest people I have ever dealt with. They didn’t even install the appliance’s I’ve reached out to Best Buy 7 times and haven’t heard a word back. I returned everything and still expected to pay for delivery last time I’ll ship at Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Samsung Dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dryer, drys fast and easy to hook up and use..
I would recommend this to a friendSave money on Great products and customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, customer service was excellent they even tried the item to make sure it works before I picked it up from the outlet store, A plus they even helped me load and secure the unit
I would recommend this to a friendBuy and forget it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this along with the washer; it is an excellent set. I never had an issue with this; the only drawback is that it has smart features that I found irrelevant.
I would recommend this to a friendLOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer set able to do a large load. Only can do 1 comforter at a time tho but it works. Loves how it connects to our TV and Alexa to let us know when it’s done
I would recommend this to a friend