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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2376 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,376 reviews
  • Rated 5 out of 5 stars

    Samsung appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Very happy with my purchase. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. Aside from its very cool functionality, its very aesthetically pleasing to look at as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer set! Makes it so easy to control from my phone with smart hub. And such a clean sleek look. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes an awesome work ! I love that I’m able to do other stuff at home and receive a notification in my phone when the clothes are already dry !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did notice for the dryer put on bulky setting instead of normal bc my load wasn’t dry enough on normal. But besides that, they’re great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as good as it looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a new set in 12 years. Seems to make laundry go by quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality machine. Had it for a few months now. Great install assistance. I added on the pedestals. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has been great so far. It work perfectly right from the start and hasn’t had any issues since purchasing…unlike its washer counterpart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great thus far 3 months in. Quite and app lets you know when loads are done and suggests preventative maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    load n dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like they say so far so good.....very nice tub,,ya can fill it full and no time be all dry,,,,many options for drying,,,price was right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like it. I’ve only had it for a few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like a gas dryer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for a year now and I have zero complaints! It dries even the largest loads and works just as a gas dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far one of the best dryer I have owned yet. Love the smart features application with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with our choice! The steaming refresh feature is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Looking product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very elegant and operation is very smooth. Very low sound when compared to the other appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well has the steam feature that gets out wrinkles. Like the front load feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced a loud grinding issue in the first few months of ownership. The unit was still in warranty, so Samsung had a someone come out to fix it. A few months later, with the unit now out of warranty, the unit has an even louder grinding problem and Samsung refuses to pay for the fix. It's the exact same problem we reported during the warranty period, but the "expert" didn't properly fix it. Now that we are beyond the warranty period, Samsung is saying the repair is on my dime--this is borderline theft and terrible support. I would understand if it was a new/distinctly different issue, but it is not. Very disappointed and will avoid Samsung products going forward.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Alex,

      We understand your frustration about the unusual noise coming from your Samsung dryer. Let us help you.

      I have shared a link below about the steps if the Samsung dryer has a grinding noise. Please watch the video inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147455830, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Seemless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman wasnt pushy, he was personable, was knowledable and efficient. Thank you to him and best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matching set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and matches our washer. Had many different dryer settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy this dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this dryer when I saw it. I haven’t had it very long and it’s already giving me problems. No matter what setting on choose or temp on the dryer it turns off within ten minutes of starting and I have to restart every ten minutes for it to dry my clothes. It’s super annoying and a waste of time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mary,

      We understand your disappointment about the drying performance of your dryer. We are here to help you.

      Please see the link below for the steps if the cycle ends too quickly. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146842126, which will help our team pull up your information.

      ^Rainly Samsung