Customer Ratings & Reviews

Well worth the money paid. It’s perfect for sports and viewing in a large room with lots of light. Great at any angle. Only difficulty is the separate module which contains all the connectors. Can be difficult to hide if mounting to a wall. Had to create a spot for the module to reside behind the Sheetrock.

Outstanding service Sales rep very knowledgeable Sales rep assist in identifying best product for us and best pricing Geek squad service tech outstanding, Jeff was so very informative and took time to make sure we were comfortable with our newts and Sonos sound bar

Great clarity, just remember to pair it with the best source. remember to adjust settings on your source to output the picture quality at the highest level... Perfect for rooms with lots of light! This anti glare screen is a must have for anyone watching in daytime.

I bought this TV in 2018 for over $4000. Less than 2 yrs later, the screen suddenly turned white while watching. After weeks of dealing with their horrible customer service and weird appointment scheduling, a Samsung tech came over and told me the entire panel was bad and it would cost an additional $2000 to replace. Samsung wouldn't cover the cost because it's 8 months out of warranty (1-year warranty). And even if, I wanted to pay for the panel replacement, they don't even have the panel in stock! So it's completely unrepairable and Samsung won't replace it. This was a $4000 flagship television, how do you not carry parts for it after less than 2 years!? How does an entire panel under normal use just go bad in less than 2 years, and Samsung not take even partial responsibility for it!? I'm NEVER purchasing or recommending a Samsung product again.

I love my new TV. Most of all the best geeks quad ever. thank you so much to Justin and his buddy.. They installed my television like the professionals that they are. Very friendly and knowledgeable and answered all my questions.

I did my due diligence research, distance, seating positions, what do I want from my top-notch best Samsung 4k tv on the market ... and it fell short of my expectations. Here is why: In the store all TVs are on dynamic picture setting, blasting that brightness and sure enough, as they are positioned you will see where the differences are from one tv to another, from one step-up model to another. I was initially set on Q80 and 75" since I was about 11.5-12ft away from the screen... however, the reason I have returned this TV and got a lower model, smaller size is this: - 4k content: yes you can sit about 12ft away from it to enjoy the picture... anything else below 4k resolution, will be too grainy, very bad quality, almost no upconversion for regular cable channels. I have Xfinity, 4k X1 box (XG1v4-A), HDMI cable (cinnamon) from the cable box to one-box... changed all the options on the cable box to ensure 4k was being sent to the TV... nope... Quality SUCKED on all channels. Best was CNN, followed by FoxNews - but where the channel was good, I was still too close to see grainy sharper edges after doing the calibration a few times, few different ways... no help... 1080p 55" old TV had a much better picture than Q90 75" ... 2014 model... 6 years old... and was paid then 750$... Q90 was over $3,000 but still, it really disappointed me ... so it had to go back. - QLEDs are all about contrast, having those perfect "black" contrasting other colors, and surely it is there, it is very nice, etc. when it works the way it's supposed to - meaning, depending on the source, it will work... however, regular programming (non-youtube 4k videos) you would actually get your blacks crushed and it is far worse then I imagined. That was the reason I stayed away from Q80 I initially wanted but it seems Q90 has the same issue. - weight of the TV: SUPER HEAVY ... 115-120lbs with the stand. We planned to mount it to the wall, got the wall-mount, etc. but due to COVID19 suspended the services we could not have it mounted. So we settled on using the new tv stand... The only issue was when I was shopping for tv stand, I looked for design to match wall-mounted TV... not 115 lbs gorilla to put on it... anyway, this is my fault for not checking the weight capacity of the stand itself ;) ... bottom line, we needed THREE people to be able and manage it safely. TV spent a night on the floor, the next day it was packed and returned to buy. What did I get? I got 65" Q70r because I knew that the contrast ratio is not as cranked as it is on Q80 and Q90 models. I had to compromise on losing angle viewing and also reflection filter - but given I was replacing my 2014 55" Samsung 1080p which is now in my bedroom, I am SUPER HAPPY WITH IT!!!!!

Love my new tv. Great picture. Easy to set up. Easy to use.

The TV is great but I would like the opportunity to let someone know how the Geek Squad lied to us and tried to take advantage of 2 seniors. Also, the TV installers were not helpful and abrupt.

The black level sold me on this tv we watch alot of scary movies and we can actually see what's happening in the dark scenes . We are very very happy with this Samsung 75" Q90 tv.

We are happy with our security system and speakers. It is nice to know our home is secure when we are away. Our installers Brett and Chris were professional and respectful.

Was excited to get this tv. Geek Squad brought it in, unboxed it and the screen was cracked. Boxed it up and removed it. Bestbuy replaced it.

Bought this TV to replace Visio M70-C3 due to the fade caused by viewing angle. The Q90 has a much better viewing angle, but we are having some minor issues with picture movement being jagged on some input. Hopefully setting adjustments will cure this.

Found out this morning that TV didn’t arrive at local store to allow installation. Other portion of work done very professionally

Fora tv so expensive, you will think that you will get a decent sound quality/volume. To accomplish a better sound you need to spend an additional $1000 to $1500. Take it easy on us samsung. We are loyal customers but to an extent.

By far, this Samsung is one of the best TV’s i have ever owned. Great quality TV. Very satisfied with this TV.

Picture was good but lip sync issues drive you crazy. Will be dialed in one minute and the next minute it looks like an old Kung foo movie. Called Best Buy and got shuffled around and could never get anyone to help. Called Samsung and went through a half hour trying things I already tried. He finally told me to reset it and that would fix everything. Wrong and resetting lost all my saved data. I own 4 Samsung tv’s with zero issues so I guess I was due. Google lip sync issues with Samsung q90 and see I am not the only one with this issue.

TV is awesome, great picture, etc. However, when you are watching a movie and a Samsung phone comes within Bluetooth range, it will pop up a message asking if you want to connect. It does this even if the Samsung phone owner has no intention of connecting to your TV. If you live in an apartment or dorm, a Samsung SmartTV will be completely annoying. Strongly suggest seeking another brand if you want to enjoy your shows without the "SmartTV" constantly interupting.

The only issue i have with this bad boy is that it does not support Dolby Vision. I hope, that HDR10+ is the future but it's unlikely. I'm hopeful Samsung will adjust in the near future.

Better than anything I've ever viewed - superior viewing pleasure

Great product, incredible quality and full of features. Definitely recommended