Customer Ratings & Reviews
- Model:
- NV51CG700DSR/AA
- |
- SKU:
- 6551724
Customer reviews
Rating 4.2 out of 5 stars with 97 reviews
(97 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers express satisfaction with the oven's overall performance, ease of use, and sleek design. Many appreciate its air fry and convection capabilities, noting that food is cooked well and it offers more features. However, some customers have reported issues with delivery and the steam functionality not working as expected. A few also found the oven's capacity to be smaller than anticipated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Ease of use
Rated 4 out of 5 stars
Oven micro combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vey quiet and aesthetically pleasing with clean lines and nice colors. Easy to clean.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - White Glass
I would recommend this to a friend Rated 4 out of 5 stars
Samsung microwave wall oven combo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the product is super nice. The only thing that’s annoying is it didn’t come with any instructions about what accessories could be used in the microwave vs oven.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
FH
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love it. Bakes so even. Looks beautiful. Cleans with just a wipe. Highly recommend
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - White Glass
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
looks great, works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great with the white glass front, easy to install. it's a heavy beast and rock solid. works as advertised.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - White Glass
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Replaced a new stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works great. I have bad experience with Samsung and I hope this one proves me wrong. I haven’t had one that hasn’t given me a problem yet. But Best Buy is amazing in the service
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - White Glass
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Jetson Oven Combo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flintstones got nothing like this! The sleek design and computerized controls brings out and brightens the kitchen making so futuristic. Adding the WiFi connectivity takes this combo to an out of this world experience. The future is here!
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - White Glass
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Elegant
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I adore this product! It's incredibly efficient, user-friendly, and visually stunning. Truly the best on the market!
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel
I would recommend this to a friend - Cons mentioned:Steam functionality
Rated 1 out of 5 stars
DO NOT PURCHASE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase anything from Samsung. I purchased the entire kitchen suite of Bespoke appliances (double wall ovens, 4 door refrigerator, dishwasher and gas cooktop). My extremely expensive double walls ovens have not worked correctly since they were installed. Within the first few months Samsung replaced the main control board and the entire steam mechanism. My ovens are just a few month over 1 year old and I am still having the same issues. The steam mechanism does not work at all and that has been confirmed by 2 technicians. They now want to just try to replace some part and see if they can get it working (what the tech said). Now the main issues you cannot cook anything in these ovens they either cook way over your set temperature (over 80 degrees higher then set) or they cook at over 100 degrees lower than you set the over. The technicians were at my home yesterday for over 3.5 hours and they are unable to get the ovens to work. I have spent well over 5+hours on the phone with Samsung and Pacific Sales where I purchased the ovens and have ZERO resolution from anyone. The Samsung techs said they are unable to figure out what is wrong with the overs and yet Samsung REFUSES to stand behind their product and actually replace the overs with ones that work. Since they have not a clue what parts to replace anymore nor can they actually figure out what is causing the problem they want to just leave the ovens and see if magically they fix themselves. Please do not waste your time and money buying anything Samsung. I truly wish that when I went to Pacific Sales that the Samsung representative was not there to talk me into spending almost $15k in worthless appliances that they do not stand behind. I should have purchased GE or Whirlpool who actually stand behind their products. Oh and at Best Buy/Pacific Sales they are going to talk you into purchasing a “membership” waste of money they are NO HELP. STAY AWAY FROM ANY SAMSUNG PRODUCT THEY DO NOT STAND BEHIND THEM AND THEY ARE JUNK.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - White Glass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JamesD,
We understand that your overall experience with the range can be disappointing.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Looks and cooks !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this piece ! Overall look wise and cook wise works great
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - White Glass
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
DBH1988
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Í strongly recommend this microwave and oven combo. It makes my house look very modern with this new set of appliances.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, highly recommend for anyone! By far one best product of Samsung
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
The best combo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best combo to a kitchen with Bespoke appliances is a Perfect combination with a Elegant
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - White Glass
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Like it so far (1 month in)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intuitive and responsive touch screen, modern aesthetic, good quality. The flex duo option is neat. The microwave heats food more evenly than the 14 year old GE Profile combo oven it replaced. We've only used the oven 4-5 times. It gets the job done (heats quickly and evenly). Air fry / convection is nice but it will take some experimentation to get the perfect French fries or chicken wings.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
My dream oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven was on back order. So it took a few months to be delivered. But I love it. It is everything you can think of. I just wish it was some YouTube tutorial videos. For some of the features. But definitely a wonderful purchase.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - White Glass
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wow. This thing does everything.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wall oven does it all. Bake, check, air fry, check. The only thing I wasn’t really happy about is that in order to steam cook I’m required to spend another $250 for a pan/ lid from Samsung.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - White Glass
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love this purchase!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samasung Double Oven is outstanding. With its sleek design and smart capabilities, it is a must in any kitchen
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black
I would recommend this to a friend Rated 4 out of 5 stars
Long Wait for Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy. However unit has not been installed yet. Long delay for install is reason for only 4 stars. Other places selling this unit at higher $$$ have same install delays.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - Matte Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Samsung double wall oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and functional oven. Arrived on time and easy to install. I’ll update later when we used it more.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - White Glass
I would recommend this to a friend - Cons mentioned:Steam functionality
Rated 3 out of 5 stars
Not the best.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a little bit complicated to be used, even though has many features it doesn’t heat up enough unless you add more time to it, however the oven seems to work well so far.
This review is from Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dans, we understand your frustration with the difficulty of cleaning the exterior panel of your fridge, as well as the unclear or missing pictures. We are here to help.
Please refer to your user manual for the troubleshooting steps if your microwave is not heating. Turn to page 82, "Heating, including the Warm function, does not work properly."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250226160107893/O_01._NQ70CG700DMT_AA-04_IB_FULL_NQ7000C_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150435907) to help our team pull up your information.
Have a great day.
^Camille
Rated 4 out of 5 stars
Amazing stove and features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but not good for short people… packed with features but downside is the camera feature is only on the upper oven and not lower. So far so good.
I would recommend this to a friend






















