Customer Ratings & Reviews

I couldn’t be happier with my Samsung Bespoke Washer and Dryer set. From the moment they were installed, I was impressed by the sleek, modern design that fits perfectly into my home. The customizable panels are a game-changer—they not only look amazing but also let me match my appliances to my décor. Functionally, both the washer and dryer are incredibly efficient and surprisingly quiet. The washer handles everything from delicate garments to heavy-duty loads with ease, and the dryer dries clothes quickly without overheating or wrinkling them. The AI technology and smart features are a huge plus—I love being able to start or monitor cycles from my phone through the SmartThings app. Another standout feature is how intuitive and user-friendly the controls are. The built-in cleaning cycles help keep everything fresh and running smoothly, and the energy efficiency gives me peace of mind for the environment and my utility bills. Overall, Samsung knocked it out of the park with this set. It’s stylish, reliable, and full of thoughtful features. I highly recommend it to anyone looking to upgrade their laundry experience!

1 month in. Very quiet. Easy to use, clothes come out super clean and almost dry. Its shaking more than the dryer but not moving out of place, I will be contacting to get it checked. (It was not before) Truly a Beauty. I definitely recommend

Super happy with the washing machine, it is quiet and modern, I recommend it. You can wash king size bedding.

Best washer I have owned. Very quiet, and seems to be really efficient. I have even washed big 9x15 drop cloths in it.

This machine does a great job cleaning but it leaks!! I called & had a repair person come and he told me even a hair can make it leak to take a cloth ea time I wash and wipe the bottom of the door and the rubber seal. It’s a pain to do that every wash and it clearly doesn’t work.

This washer and dryer works perfect, the clothes finish so fresh

Amazing looking washer that performs above the standard. Affordably priced.

very good washing machines I am viewed with purchase and service in store and home delivery

The washer and dryer work great, no issues with it

I’m really happy with the Samsung Washer. It’s easy to use, cleans well, and handles big loads without a fuss. The buttons are clear, and picking a cycle feels straightforward. It runs quietly and the spin leaves clothes less wet, so drying is quicker. Love the AI option as well as the fact that I can track the progress on my phone. It also shows the how much electric efficiency. Overall, great washer and good value—I’d buy it again.

Finally features that actually are useful! This machine replaced a GE front loader that failed after two years. I can honestly say the features this machine has are actually useful in everyday life unlike the machine it replaced. The AI is fantastic, several times the machine has altered the cycle when it senses the clothes are extra dirty or not very dirty, saving time in the long run and producing much cleaner clothes. The detergent and softener dispensing works very well. The machine is exceptionally quiet while running and the spin is far better and far quieter than the GE it replaced. The smart integration is very helpful and unintrusive. Getting helpful reminders like when laundry is done or when it’s been sitting too long or when to clean the machine are handy without being annoying. I’ve tested out a few detergents with this machine and the best one I’ve found that complements how it works is the German version of Persil Professional from Amazon. I have a Miele set in my master suite and I use the same detergent in both, but the Samsung cleans better!

Amazing. Our clothes have never been cleaner. The AI setting does everything you need. and filters the water during the cycle so less water use. It's great to have cleaner clothes and less water cost but clothes are in a full tub of water during the entire cycle. Steamed and clean is what we get no matter what size the load we do! P.S. the ling to my home things alerts me when they are done or i can start them when i want not even being home. And... no more pods or spills its a load detergent and softner for up to 30 loads at once. amazing machine

Gets it clean and is quiet! Auto dispense of detergent is game changer.

Excelent washer,rhe color ,has too mant functions the clothes is very clean

Quite washer that cleans clothes really well and great water usage

Exceptional performance out of this washer. It cleans really well and looks good doing it! Nice and quiet too

My first washer purchase! Extremely pleased with this washer. The features are amazing. Cleans clothes extremely well. The only complaint I have is that it does take a moment because you have to click the on button each time you want to wash clothes but honestly it’s well worth it. I bought the matching dryer as well. I’d buy this again.

Excellent washer. Looks great with a ton of bells and whistles. Great upgrade

great washer does a nice job. easy to set up and use. nice looking

Very quit and getting the product clean very easily