Customer Ratings & Reviews

I couldn’t be happier with my Samsung Bespoke Washer and Dryer set. From the moment they were installed, I was impressed by the sleek, modern design that fits perfectly into my home. The customizable panels are a game-changer—they not only look amazing but also let me match my appliances to my décor. Functionally, both the washer and dryer are incredibly efficient and surprisingly quiet. The washer handles everything from delicate garments to heavy-duty loads with ease, and the dryer dries clothes quickly without overheating or wrinkling them. The AI technology and smart features are a huge plus—I love being able to start or monitor cycles from my phone through the SmartThings app. Another standout feature is how intuitive and user-friendly the controls are. The built-in cleaning cycles help keep everything fresh and running smoothly, and the energy efficiency gives me peace of mind for the environment and my utility bills. Overall, Samsung knocked it out of the park with this set. It’s stylish, reliable, and full of thoughtful features. I highly recommend it to anyone looking to upgrade their laundry experience!

1 month in. Very quiet. Easy to use, clothes come out super clean and almost dry. Its shaking more than the dryer but not moving out of place, I will be contacting to get it checked. (It was not before) Truly a Beauty. I definitely recommend

Super happy with the washing machine, it is quiet and modern, I recommend it. You can wash king size bedding.

We have purchased both dryer and washer. They are amazingly silent. The steam feature of both are nice and helpful for clothes. Easy to handle by app.

I’m really happy with the Samsung Washer. It’s easy to use, cleans well, and handles big loads without a fuss. The buttons are clear, and picking a cycle feels straightforward. It runs quietly and the spin leaves clothes less wet, so drying is quicker. Love the AI option as well as the fact that I can track the progress on my phone. It also shows the how much electric efficiency. Overall, great washer and good value—I’d buy it again.

Finally features that actually are useful! This machine replaced a GE front loader that failed after two years. I can honestly say the features this machine has are actually useful in everyday life unlike the machine it replaced. The AI is fantastic, several times the machine has altered the cycle when it senses the clothes are extra dirty or not very dirty, saving time in the long run and producing much cleaner clothes. The detergent and softener dispensing works very well. The machine is exceptionally quiet while running and the spin is far better and far quieter than the GE it replaced. The smart integration is very helpful and unintrusive. Getting helpful reminders like when laundry is done or when it’s been sitting too long or when to clean the machine are handy without being annoying. I’ve tested out a few detergents with this machine and the best one I’ve found that complements how it works is the German version of Persil Professional from Amazon. I have a Miele set in my master suite and I use the same detergent in both, but the Samsung cleans better!

Amazing. Our clothes have never been cleaner. The AI setting does everything you need. and filters the water during the cycle so less water use. It's great to have cleaner clothes and less water cost but clothes are in a full tub of water during the entire cycle. Steamed and clean is what we get no matter what size the load we do! P.S. the ling to my home things alerts me when they are done or i can start them when i want not even being home. And... no more pods or spills its a load detergent and softner for up to 30 loads at once. amazing machine

Gets it clean and is quiet! Auto dispense of detergent is game changer.

The tech in these are amazing! Both the washer and dryer are ultra quiet. We are a big Samsung using family. Why does this matter? Outside quality made and innovative they all talk to each other. I get a notice on my Samsung TV /phone when one of the units have completed a load. I would recommend this product to anyone. The Total Tech service was another story. Very helpful customer service but the third party company they use for installation are horrible. Took three appointments to the house and included me buying installation parts (that I was assured the installers would have)before the third to get the units install.

Quite washer that cleans clothes really well and great water usage

Exceptional performance out of this washer. It cleans really well and looks good doing it! Nice and quiet too

Very quit and getting the product clean very easily

Great washer, got the matching dryer pair bluetooth compatable , steam wash removed crayons stains off of new clothes. Quiet , energy efficient, automatic soap and detergent dispenser and notifys you when its low overall great appliance made by samsung

Best Buy had a great sale, and we ended up with a better washer than we are used to. This washer is attractive, easy to use, and get great results. It has a fast wash mode, and is pretty quiet to boot.

Best Washer i ever had. You dont hear a thing when its washing and efficiency is amazing. The AI function is amazing.

Very nice style and features especially the self dosing detergent feature. Washes clothes well and is very quiet. Really like the smart app integration.

We waited a long time for this washer to come in but it was well worth it! Very quiet and clothes comeout almost dry!

Washer is amazing, looks fabulous - sleek, polished; beautiful dark blue-almost black color; quiet; love that it auto dispenses detergent and softener; you can opt to let the washer choose temperature and settings; self clean feature; let’s you know when the clothes are done and when you need to fill up the detergent/softener, just love it.

Very efficient and quiet machine. Surprisingly good performance.

Like dryer, brand new and looks very good -- and runs very quietly -- so far, so good.