Customer Ratings & Reviews
- Model:
- WF53BB8900ATUS
- SKU:
- 6507621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's exceptional cleaning performance, quiet operation, and large capacity. Many appreciate its ease of use and beautiful design. The AI OptiWash feature is also a popular aspect of this fantastic washer.
This summary was generated by AI based on customer reviews.
Nice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can do large loads with no problem . Runs nice . Balance during spins sometimes is off .
I would recommend this to a friendNot what I was expecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very pretty. However, I’m not really satisfied with the way it washes. My clothes remain pretty wet even though I put it at the highest spinning cycle . You cannot adjust any of the presets cycles (by adjust I mean like the time ,the temperature, soiled level etc.) Therefore you’re pretty much stuck with the manual cycle and the short load cycle. Which on those two , you can make adjustments to spin level, time , heat level , etc etc .
No, I would not recommend this to a friendBrand response from Samsung
Posted .We see the importance of having a properly working washer, LRi92.
Here is a link to "Samsung washing machine won't spin or won't stop spinning": https://www.samsung.com/us/support/troubleshooting/TSG01000997/
I also shared this link/video about:
The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/
How to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo
The below link is the user manual for your model. Turn page 37 (Dry cycle settings and Wash cycle settings), pages 39-44, and page 64 (Troubleshooting - Load is wet at the end of a cycle) for reference: https://downloadcenter.samsung.com/content/UM/202207/20220727174641213/MANUAL_USERS_WF8900B_WF6500B-AD_SimpleUX_UM_DC68-04386A-00_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145264465), which will help our team pull up your information.
Have a great day.
Melardo
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible bought brand new did not work spin cycles makes loud noise and shakes like 8.0 earthquake item is defective used it 1 time cant get a replacement gotta call Samsung and 20 different prompts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Daniel,
We are here to help and make your laundry experience better.
The washer may shake, move and create noise while spinning. It can happen when the four washer legs are not all secured in contact with the ground.
I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Also, you can check the model's user manual link on page 62.
"Excessive vibrations or makes noise"
https://downloadcenter.samsung.com/content/UM/202207/20220727174641213/MANUAL_USERS_WF8900B_WF6500B-AD_SimpleUX_UM_DC68-04386A-00_EN_CFR_MES.pdf
Lastly, to identify the best troubleshooting steps for the noise, kindly check this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145143488), which will help our team pull up your information.
^Rainly