Customer Ratings & Reviews
- Model:
- WF53BB8900ATUS
- SKU:
- 6507621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the BESPOKE washer's large capacity, excellent cleaning performance, and quiet operation. They also appreciate its ease of use and the innovative AI OptiWash feature, which automatically adjusts settings for optimal cleaning. The sleek design receives positive feedback. While some users noted occasional issues with the spin cycle, overall the response to this product is highly favorable.
This summary was generated by AI based on customer reviews.
My fav set!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best unit ever!! Had maytag before, disappointing d/t uncontrollable water level, not good..
I would recommend this to a friendI love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, the smart things app make it far more easier with the options to choose
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice. Has a lot of features. Much bigger than my old washerl
I would recommend this to a friendPerfect contemporary sleek style!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sleek, updated, contemporary like the color and especially the lighting inside the drums.
I would recommend this to a friendTechnology is wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, takes a few minutes to out how to work it.
I would recommend this to a friendExcellent washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wager and dryer set. Highly recommended.
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is good but the experience of buying from Best Buy was hell
No, I would not recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liek very kick and faster to male his job the best for me
I would recommend this to a friendWashing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replace 2 times is leaking and make a lot noises
No, I would not recommend this to a friendBrand response from Samsung
Posted .WaltereB, we understand the importance of a reliable washer. Allow us to help.
Below is a guide to help you troubleshoot if your washer is noisy. Please play each sound, and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if prompted and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Here is a link with troubleshooting steps to help with a leaking washer. To access the complete steps and video tutorial at the end, click on the embedded words and select "No" under "Did this resolve your issue?" for more details.
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshoot/TSG10001007/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150491998) to help our team pull up your information.
Have a great day.
^Camille
Samsung washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy with my purchase would recommend to everyone
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Great Product Great Product Great Product
I would recommend this to a friendGreat washer/dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Takes time getting used to the menus.
I would recommend this to a friendSamsung washing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product very easy to used I love this product
I would recommend this to a friend- Pros mentioned:Cleaning performance
Samsung Bespoke Washer and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung washer and dryer - does a great job of cleaning and drying clothes for our busy family quicker and better than our previous devices.
I would recommend this to a friend Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible bought brand new did not work spin cycles makes loud noise and shakes like 8.0 earthquake item is defective used it 1 time cant get a replacement gotta call Samsung and 20 different prompts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Daniel,
We are here to help and make your laundry experience better.
The washer may shake, move and create noise while spinning. It can happen when the four washer legs are not all secured in contact with the ground.
I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Also, you can check the model's user manual link on page 62.
"Excessive vibrations or makes noise"
https://downloadcenter.samsung.com/content/UM/202207/20220727174641213/MANUAL_USERS_WF8900B_WF6500B-AD_SimpleUX_UM_DC68-04386A-00_EN_CFR_MES.pdf
Lastly, to identify the best troubleshooting steps for the noise, kindly check this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145143488), which will help our team pull up your information.
^Rainly
Bad experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big damage in 2 years can’t repair need to replace with new
No, I would not recommend this to a friendSamsung washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor service from Best Buy and samsung as we received washer and dent so they changed it and still not received dryer as it is out of stock and we paid before 3 month
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Definitely will not purchase again
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine (and the matching dryer both) broke after about 4 months of light residential use about 3 weeks apart (washer first, dryer second). We have been without a washing machine for now a month and there is no end in sight.
No, I would not recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I just got it yesterday and it works great it’s so pretty and i love all the different settings they have i love I can use the app on my cell also I got this for my parents as a Xmas gift and they are older and they can use it just fine
I would recommend this to a friendDon’t buy this trash save your money!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Blew the bearing in less than 18 months. No warranty after 12 months and extremely expensive to repair. Absolutely garbage design. Sounds like a freight train it is SO LOUD with all sorts of weird grinding sounds. Worst purchase of my life.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Matthew S,
We understand that having a microwave that makes an unusual noise can be worrisome. We are here to help you.
Please see the link below for steps if the washer is making a grinding noise. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147442946, which will help our team pull up your information.
^Rainly