Customer Ratings & Reviews
- Model:
- WF53BB8900ATUS
- SKU:
- 6507621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's exceptional cleaning performance, quiet operation, and large capacity. Many appreciate its ease of use and beautiful design. The AI OptiWash feature is also a popular aspect of this fantastic washer.
This summary was generated by AI based on customer reviews.
Delivery people ruined this customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased thos washer only to have the delivery people come to my house, take some pictures, then leave with my washer still in the truck. Their customer service said they have brackets on the truck for the stackable washer we purchased but apparently they didnt. Delivery people couldnt be more rude, my wife was literally chasing the truck down my street as they drove away.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Samsung washer. Bespoke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks out the front door. I use the bleach cup. It leaks right out as well. Also very inconvenient any little tiny piece of anything you have to clean the filter out and water goes all over the floor.
No, I would not recommend this to a friendDO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer from BEST BUY Oct 14th they set delivery for Nov 28th. On Nov 26th I asked for delivery to be switched to Dec 5th. They approved with no issue. I got confirmation. On Nov 28th they send me a message that I need to reschedule to JANUARY 12 because they ran out to washers even though I was suppose to have it delivered that day. They gave my washer to someone else and is not making me wait a month and half AFTER they have my money OF COURSE. Let's see how this time goes with laundry of my 7 kids. Hate this!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst machine. Don’t waste your money. Performance on the machine is horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Johnny,
We would like to assist you further with your concern. Kindly let us know more about the washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148430059) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
