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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Chromebook's ease of use, size, price, and battery life. Many appreciate its lightweight design and sufficient performance for everyday tasks such as web browsing. However, some customers expressed concerns about the screen quality and compatibility with certain applications and software. The operating system's differences from traditional systems were also noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,786 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Perfect for quick online tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer that could do tasks without the lag such as searching the internet. This is perfect for what I needed it for. For a couple hundred dollars I have a small, lightweight, and non lagging computer. It’s perfect for internet use and other tasks. I am very happy I trusted the other great reviews and made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super fast speed compared to other windows systems as it is just low profile operating system starts in just 4 secs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I purchased it as a substitute laptop while travelling. I like the size & convenience. I'm still learning how to use it and wish it were more like my microsoft product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously bought one of these for my husband and it worked so well that I also bought one for my dad who is new to the internet. He's very happy with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for classrooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first grade students take this Chromebook and go off on the approved web sites. It is easy for six year olds to log themselves into and then go to their learning sites!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I should say that I am a Samsung fan. I have been using a Samsung phone for more than 10 years, Samsung tablets for 3 years and fitness band for 3 years. My husbands old Chromebook went out of service (after 5 years Google does not provide updates) and we got this to replace it. Looks great, easy to use, seems tough (he takes it on motorcycle trips). Happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good value, great for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Windows laptop for my Mother, who is 85 years old. We wanted to simplify things for her and also get rid of the touchscreen, which was frustrating for her because she accidentally brushed the screen from time to time which made her cursor jump or resized windows. She uses it for light web browsing and email. She also travels a fair amount visiting friends and family, so she needed something compact, and easy to carry. In her budget this Chromebook ticked almost all the right boxes. I would have liked to see more onboard USB ports, but that wasn't a deal-breaker for us. The display is not as brilliant as it could be, but that is one of the trade-offs you make at this price point. The camera is fine for simple video chats with her grandchildren, but nothing I would use for business videoconferences. Bottom line, a solid value machine for simple use. Nothing is amazing, but everything is good-enough, or better. At this price point I consider that a good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small laptop, only been using for a day but i love the size and weight. Very compact

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a durable laptop and compact. Speed is fast and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great computer for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought 2 of these for my twins. as they are starting to write papers for school and watch youtube for how to play certain video games, this was the perfect choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high school and college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my brother and he loves it. He able to get all his work done and he haven’t complained about it at all, so I’m guessing it’s going very well with him.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Handy computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for transporting, smaller than most textbooks. it powers off and on quickly, and it holds its charge for a few days. I love this device for working on the go, e-mailing, researching, etc. It's somewhat limited in formatting texts where clip art is inserted, but otherwise, thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great Value To Browse the Web

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so light and small and perfect for keeping yourself safe from getting a virus on your computer. Needed something to check the web world and not destroy my computer again. It's great that you can still download items through google documents to your computer. For the price it has lots to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung so u can't go wrong. A simple laptop to surf the net on and do some shopping. Good brand with a nice price can't ask for anything more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for our college kid!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our college aged son. Though I'm more comfortable with a full sized laptop, he was used to and happy with the smaller sized Chromebook. This one has gone everywhere with him (including camping) and endured lots of abuse, but it has held up really well. He likes to game too and this one does what he wants from it. We recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older grey version of this same laptop and I loved it. This one is even better in the sense that the battery life is longer, the screen is more clear and it looks much more professional with the all black look. The keyboard also got an upgrade so thats always nice. Best part about these Chromebooks are they start up very quick, charge quickly and weigh next to nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old laptop that died. I just need something to do a couple online classes with, type up homework, browse the web and watch Netflix on. This chromebook is perfect for simple usage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Love this ChromeBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Durable and lightweight. Allows me the flexibility to wok on the go with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    my gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a friend with this same item and It's versatile, compact and user friendly. A present to myself. so I will get back with reviews once I have input. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Gift for Granny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my 80 year old mother for Christmas. She has never used a computer before. After I set it up for her, it was simple for her to use. She's been using it nearly every day since and she loves it. She has learned to use it to video call with my daughter and she is now a gossiping granny facebook pro. Thumbs up for ease of use. It is fast and performs well.

    I would recommend this to a friend