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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Chromebook's ease of use, size, price, and battery life. Many appreciate its lightweight design and sufficient performance for everyday tasks such as web browsing. However, some customers expressed concerns about the screen quality and compatibility with certain applications and software. The operating system's differences from traditional systems were also noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,786 reviews
  • Pros mentioned:
    Price, Speed, Weight

    Rated 5 out of 5 stars

    good alternative to tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight, inexpensive and gets the job done. decent speed and load times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Kids use the chromebooks in school so for them to use it at home to is a great and easy way to keep up with their homework.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great chrome book for our freshman high school student who really doesn't need a full computer (and only watches Netflix anyway). Couldn't beat the price either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoroughly happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up as a gift for my wife and she's not put it down since. Some women love candy and flowers... my wife loves tech and Best Buy always has the best laptops, chromebooks, tvs and more, we're always happy with all that we've gotten. Not having had a chromebook before, it seriously did not take her long at all to get set up and going through emails. I'd say setting up a local printer took the longest, but it was only because of the physical connection; if it would have been a wireless printer, it would have taken a lot less time, I'm sure.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the little ones who are great using the Galaxy operating systems Unfortunately is not compatible with some run of the mill operations of a normal PC

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids class all use chrome books. She’s been asking for one for a few month. She’s so happy to do extra work on it like she get to do in class.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its perfect to casually browse while sitting on a sofa, easy to carry around. I bought it on blackfriday 2017 for 120 bucks, definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebooks are great, this is my 2nd one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely enjoying my Chromebook, purchased my 1st from Best Buy in 2015 for my daughter and its Great, glad we chose to get another this year!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for a child to learn keyboarding on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a 9 year old to learn keyboarding on. Great product for this. Price is reasonable for what you get and the chromebook works great!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Stable and performs good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a burner notebook to do homework on. I ended up using Crouton and installing linux on the side. I am very impressed with the performance I get under linux. I can run all of the productivity software smoothly, web pages load fast, screen is readable. The screen is not the highest quality - look at other screens next to it in store, probably lowest quality, but works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom wanted a computer. She wanted simple. That’s what the chrome book is for her. She gets right on the net and does what she needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great and easy to use!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this computer for school, and he says that it is much better than the chromebooks that were given there! It is powerful for a small chromebook, and you can bring it anywhere with ease! You might need to fix the mousepad a bit, because he complains sometimes that the mousepad gets stuck for a while before returning to normal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for elementary students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for my second grader. It has a lot less apps and other not needed programs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop for my personal use. Got it on Black Friday at a very good price. Happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered quickly. The design is small and light without feeling like it was going to break easily. Good battery life and product is easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid construction and works well especially with the upgraded memory. Not the flashiest laptop but great for a basic no-frills Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for daily chores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exterior is well built. Just the right size I was looking for. Good for basic browsing such as checking emails, playing YouTube videos etc. Worth its price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Computer for grade school student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    School required students to do internet home study. The Samsung 11.6 Chromebook was exactly what was needed and at a great Best Buy price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chromebook to watch youtube videos on while doing video game playthroughs. It is small and light, and holds a battery charge very well. I highly recommend Samsung products as I've tried a different brand previously, and didn't have similar results for about the same price. Great chromebook, so stop reading reviews and order this one ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast very convenient used any place I go Price are good

    I would recommend this to a friend