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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Chromebook's ease of use, size, price, and battery life. Many appreciate its lightweight design and sufficient performance for everyday tasks such as web browsing. However, some customers expressed concerns about the screen quality and compatibility with certain applications and software. The operating system's differences from traditional systems were also noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,786 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son and granddaughter. He loves it, was easy to setup. Paired easily to his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for high school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is perfect size for my high school child. She can do all her homework on it and free up my laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most memory in its class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evaluated several 11.6” chrome books. This Samsung had the most power and storage and Samsung display is top shelf.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Screen is small and lose some of the options of a full size laptop, but it gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not what they wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook was a present, and had to exchanged for a larger one, with touchscreen. I think this is a great beginners laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung is a nice-looking Chromebook, works perfectly right out of the box - does everything I need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook laptop as a gift for my husband for school and he loves it! It's just perfect for a college student! We love the slim design and the smooth keyboard. Great price too! We love Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine worked well out of the box by someone who was not computer literate.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that I could use but was about the size of my iPad. This is fantastic and got a great deal on it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Granddaughter loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our granddaughter for her school work. She was very happy. Works well and speed is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what it is needed ror. Kid uses it for school. No issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for high school. Easy to use. Works great since the school wanted students to have chrombooks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Its great, but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it constantly, but for some reason, I can't quite put my finger on why I can't give it 5 stars. If I could give it 4.8 I would.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great chromebook for my 7 year old!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 year old and it serves its purpose perfectly! I really like it and the price was great too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is surprisingly fast. I added a low profile flash drive for extended memory and it runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook. Long battery life, easy internet access, big beautiful screen. All for less than $200!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mini laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Chromebook for my mother who really just wanted something that was easy to search the web on that was not small like a phone or tablet and had a keyboard. This laptop is a great basic laptop for just that, Searching the web and being able to do light task like check email and probably note taking not large and heavy like most laptops and has a simple layout.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice from Best Buy for my grandson who using chrome in middle school. Easy to use and working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good basic computer for household uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chrome Book does everything my wife needs for e-mail, Facebook, paying bills and word processing. Light weight and handy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Has been working with no problems for its entire life

    I would recommend this to a friend