Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Chromebook's ease of use, size, price, and battery life. Many appreciate its lightweight design and sufficient performance for everyday tasks such as web browsing. However, some customers expressed concerns about the screen quality and compatibility with certain applications and software. The operating system's differences from traditional systems were also noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,786 reviews
  • Rated 5 out of 5 stars

    Robust, Cheap and gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid as an alternative to a tablet. This is an amazingly robust product that provides laptop form factor, built in keyboard is needed for some usage. Very sturdy and works like a charm. Highly recommend this for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is perfect for a travel laptop. My wife uses it when she needs to do work on the road. It's also good for students and people who don't aren't power users. Keep in mind that you need to have wifi available to use this effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my chromebook because my full size laptop crashed. I already had a desktop so I didn't see the need to purchase a new laptop. I am able to do the same things with my chromebook

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price value of this laptop is not bad........,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Review Samsung Chrombook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two laptops (Samsong Chromebook and Lenovo Ideapad). In every aspect Lenovo ideapad is winner. Price, Quality of Accessories like charger, number of ports, HDMI output, sound and softwares.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little casual laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're trying to start your own company or do a bunch of things fast, probably not the droid you're looking for. I wanted something bigger than an iPad that I could use to hit the web and do some basic WP or Spreadsheet work on. This hit that mark.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good, doesn't perform

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was all for the ChromeBook until I tried to get it to work for my kids. It has its own OS and you can't use any Window base program, nor can you use any apps from the app store. This product I thought would be a good transition for my kids. I was wrong. I could not get it to do any of the simple things required by elementary school for the boys. I took it back and got a regular laptop for them. If ChromeBook has to be non-compatible with what is out there for kids in school and won't work with the standard apps that Google App Store has, it is a waste of time for them to have built it. It isn't even good as a tablet. Sorry, but this product was not thought out thoroughly before moving into production.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gadget, but limited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop, but you are very limited to Google docs. Had SD card slot to expand memory, but even with chip I didn't see value of having it. I gave it to my Mother and she was over it pretty quickly. Sturdy hardware. Needs work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Internet appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are just looking for an online experience, this may be all you need. It seems to sit somewhere between a tablet and a laptop in that you get access to full-service desktop sites, yet limited access to favorite browser extensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my kid likes it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only recommend for a young kid. This is a replacement for a my 10 yr old who may or may not have crashed his very expensive laptop. I would not recommend for an adult who does more than surf the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Mother-In-Law

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were fielding questions on Windows and Linux for a while. Once we got her a Chromebook almost all remote support stopped. Get Chrome Remote Desktop which works seamlessly for all of the smaller questions. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than the ones the school purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to use at school instead of the pieces of junk Banks County has made me purchase 2 of. No flipping camera! Going on his 2nd year of traveling in a book bag every day. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I made this purchase at Best Buy, sales person was very interested in what I had to say and knew just what I needed. All staff are great salespersons , know multi department information for the buyers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Samsung . . .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality. I was disappointed at first to see that it didn't support Android apps yet, but if you change the channel to Beta, you'll get them. Works ok so far.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Just right for my kids.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elementary student like it so much. He is very inspired in making his projects and presentations. Not heavy at all so my other little one can carry it too anywhere in our house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the $ if you are Amazon Prime.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a great price and for the most part I have enjoyed the device. The sound is tinny however and does not have the bass found in the Google Home mini. I do like the integration with Amazon services like Amazon Music, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for its purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 10 year old son to use for school work. Since his school is integrated with Google docs and other apps it just made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this device for watching Netflix and surfing the web. It's very fast even with my slow home internet. Great, loud sound quality. I will be buying again and I definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter's Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her chromebook. At first she was a little hesitate about it because she couldn't figure out how to put Minecraft on it. After she figured it out, I haven't had one complaint from her

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seems Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I don't really have a use for this, other than playing with a Chromebook. The build quality isn't great, so I don't think it will last too long, but maybe it will be sufficient for surfing the web while travelling on business.

    No, I would not recommend this to a friend