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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Chromebook's ease of use, size, price, and battery life. Many appreciate its lightweight design and sufficient performance for everyday tasks such as web browsing. However, some customers expressed concerns about the screen quality and compatibility with certain applications and software. The operating system's differences from traditional systems were also noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,786 reviews
  • Rated 5 out of 5 stars

    Much better than a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung, chromebook two great companies. It works great fo me and grandson. Book has keyboard so kid can learn to use it and 11.6 is a lot better than phone or tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my 7 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as a first computer for my 7 year old. Was a bit tricky to get the games he wanted on it. But was able to change a few settings with the help of google and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It best for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time having a google based notebook.it has apps just like if you had a google phone . I mostly use this to download and do google documents for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to do school work on in his dual enrollment program. Pretty good chrome book, memory could be increased, therefore I recommend getting an external hard drive .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good start for a third grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chromebook purchased is for a third grader in school. Purchase was done following advise from store clerk. Excellent advise, purchase process and extended warranty alternative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my wife's day to day needs being a teacher. She doesn't need a cd-rom and she already just used google docs so this chrome book has been perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for 9 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this got our 9 year old grand daughter's birthday and she loves it better than her kindle she had at one time. She can email us and her friends. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I was going to like a chromebook over another windows laptop, but I use it almost exclusively now. It boots up and shuts down almost instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best chromebooks I have bought it syns to my galaxy so easily. Work's great for streaming movies, light emails and Facebooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far (about 2 weeks) it has done everythinf I th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a PC person, so I bought a mouse for my Chromebook. I have been able to get everything working, except wireless printing (still playing with this).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 days of use. Graphic card defective. Best Buy did not carry any additional quantities, and refunded the Black Friday price. I purchased a different more expensive brand. Wasn't very happy with the customer service on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my 10 yr old granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, the Best Buy sales associate was very helpful. The chrome book was not in stock so he ordered for me and I received it in time for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Chromebook. I was apprehensive at first, but it ended up being a fantastic purchase. I would do it again in a heartbeat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works fine and for the price has been good. The OS is not great and is not user friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for My Wife... Beginner...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product except She was not given any Schooling How it works. I have been able to help Her, but most of My Computer Knowledge is in Desktop and Tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very light ,fast keeps charge for long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so small and light that you can carry with you any where. Display is excellent. Internet is fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok, started to slow down after a while

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    started to slow down, battery was not as good anymore, and the time to boot up started taking quite a bit of time...but this is as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Student Chromebook for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook in Black Friday for my kids and has turned out to be one of best gifts for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for my daughter. She uses it all day every day. It is more powerful than what they handout at the schools these days...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home and easy to setup. staff at best buy were very helpful. and went back the next day because it went on sale and got a price match.

    I would recommend this to a friend