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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Chromebook's ease of use, size, price, and battery life. Many appreciate its lightweight design and sufficient performance for everyday tasks such as web browsing. However, some customers expressed concerns about the screen quality and compatibility with certain applications and software. The operating system's differences from traditional systems were also noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,786 reviews
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She will be using it for college. It has everything she needs to be able to complete assignments and attend online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thought she be little, she be fierce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lil Samsung chromebook. Capable of allot more then one would think. Just goes to show ya.... you really CAN'T judge a book by its cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light chrome book is excellent for browsing the internet. It's very fast and has plenty of battery power. You can also DL to a USB drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfectly portable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a very portable computer, and this 11" Chromebook fits the bill. Doesn't have all the capabilities of a PC or Mac, but it does what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power it on, select your WiFi spot and you are off and running. Powers up fast, decent anti glare. Simple and clean to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tweens

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses it for her school work. it is great for kids and easy to use. quick start and comfortable screen size for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something affordable and simple school. I window shopped all over for a laptop and finally c goose this one. So far it's a good one for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Does everything I need. Phenomenal trackpad, best on any chromebook I've ever used. Absolutely horrible screen but what can you expect for under $200

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like is that you have to be connected to the WiFi. Otherwise great product for school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our 10 year old son and it’s the perfect starter laptop, nothing to fancy! He loves it! Easy to connect to the internet, nice screen size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for grandson for school. He uses it every day. Also it has stood up to the abuse only a 13 year old boy can deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Option to conventional laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is surprising low compared to a conventional laptop, and word processing, spreadsheet, PowerPoint, and virus protection are included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for 9 yr old grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the 3rd Chromebook we have bought for our grandkids works well for all the school work and other things they like to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for a soon to be 6th grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter will be entering Middle school and will be using this for school work and home work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for google classroom, google sheets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for google classroom, google sheets, etc. Not easy to use MS Office. Typical Google Chrome limitations of printing, to use googleprint via internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook was a great value for black Friday price. As long as you use it as intended (not like a regular laptop) you will be satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter loves her chrome, everything works fine, I just need to purchase the charging cord for it as she has lost it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking at a Chromebook, you should know what to expect - lightweight, speedy, internet/cloud use, fast boots, google ecosystem. This device is fantastic at all of those areas. Additionally, this model is the ONLY model I have found that has the 32gb/4gb configuration which is great. That extra ram and double flash memory will give this device much longer life. The size and form factor are relatively standard, but feel and look better then the cheap plastic you see on some other chromebook models. This Samsung is beautiful, the keyboard is laid out well, the keys feel good to type on - they aren't clicky/clacky (I game on a mechanical keyboard). The camera is discrete and quality is good for video chats. The touchpad is standard, nothing too crazy, it works. I connected my bluetooth mouse to this easy. I like the row of additional keys at the top (back button, forward button, media keys). However, no caps lock. Device synced my Google account in seconds. All my bookmarks/saves/accounts linked right in. Device is very fast to boot as ChromeOS just loads so fast (beats my Samsung EVO 850 SSD loading Windows by 6-7 seconds). It has one 3.0usb port which works well. I have a 4-port hub in case I need extra ports. For the HDMI, I had to reboot it while it's plugged in to get it to send to the signal to the TV. Not a big deal. Screen does not have all the greatest viewing angles (again, I'm coming from a 27" IPS) so you can't have huge angles with this screen, but it's good enough. Colors are good. Performance is great (for a Chromebook). No matter what Os you are running, a celeron is still a celeron so some top-heavy webpages can take a few extra seconds to load sometimes. Videos might not start cleanly, but will quickly catch up. This easily can handle netflix, youtube, social media. I use it with my Office365 account to link into Word/PowerPoint/Excel --- again, not as fast as my i7, but perfectly acceptable for what I need it for. I did not expect miracles. Using GoogleDocs is a breeze as well. Battery life holds well, as it should for chromebooks. The charging port is actually pretty bad on this, it's not as snug as it should be (I've thought I had it charging but I didn't a few times). Overall I am very happy with this. I paid $150 during the CyberMonday deal and feel that this chromebook is worth the additional $$$ over the lower-priced ones. It feels good, performs great, and looks excellent. If you need a chromebook, I highly recommend this. Additionally, I installed the (beta) PlayStore on this without an issue. This allows you to use any apps from the PlayStore (instead of the Webstore) onto the chromebook! A+++ Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the kids

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got each child one (3) and one of the 3 stopped working after 3 months. Not sure why but we didn’t buy the extra coverage (dang it!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my son in Minneapolis , and he was pleased with it's build quality and functionality . Would buy again for my own use .

    I would recommend this to a friend