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Customer reviews

Rating 4.5 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Chromebook's ease of use, size, price, and battery life. Many appreciate its lightweight design and sufficient performance for everyday tasks such as web browsing. However, some customers expressed concerns about the screen quality and compatibility with certain applications and software. The operating system's differences from traditional systems were also noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,786 reviews
  • Rated 4 out of 5 stars

    lts goo to a member with best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lam quit satisfy with best buy products and points

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok for what I need

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second chrome book. The first was when they first were issued was an Acer And even though it was an older model it was far superior to the Samson newer model I bought. I think I would go back to Acer again when this one dies

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is perfect for my sons school work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Specs not correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going back. I purchased it because BB web site lists it as having a backlit keyboard. Either this machine is broken or their specs are wrong. Sweet little machine, but I need backlit keyboard. 3 stars. 4 to the Chromebook, 2 to B.B. for bad info

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    One of the best budget laptops around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So last year I bought a lenovo ideapad which was equal price and I thought that was great but I saw this one and decided why not. I love it even more and I'm thinking of letting go of my other laptop. I use a macbook pro but it's a little under 10 years old so it's not as fast as I need it to be for school. This is super compact and love how the keyboard is water resistant and this laptop is basically made for students. I love the quality of this chromebook better than the lenovo because the trackpad can actually register gestures like mac computers can. the lenovo i had to have a usb plugged in and use a wireless mouse because the trackpad wasn't as advanced. i love the chrome os, easy to use and convenient, especially because it moves pretty quickly. I edit all my papers and make slides using google docs, slides, sheets, etc. For the price it does what you need it do. Would definitely invest in another laptop with more features to replace my macbook pro. for now this will do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fhhfbbx fjhmd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cbnmccgbcvvbvcvbvc chh ghrdss fvgdghhg bot so farrg

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to use, but ok for internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really hard to load and play any type of games; keeps adding extensions. Ok for simple things like Netflix or YouTube; have not been able to do anything else with it. Kind of disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it does what it claims. Very slow! and problems with apps but I guess that may be a Google problem. Kind of wish I would have paid more and gotten a solid PC.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good if you don't need it to do much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very let down with Samsung this time! The Bluetooth unlock worked once with my note 8 I could never get it to connect with my stereo. 3 open tabs while streaming forget about it!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Chromebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unhappy with my chrome book, it's too small and I don't like being in my emails. Not a good product for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok for students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for one of my grandkids. not user friendly but its what the grammar and middle schools use. I wouldn't buy one for myself as I prefer apple products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For beginners only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 12 year old child, and returned it and upgraded to a bigger faster model. Its good for someone just starting out, but not so much for experience users

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard works well as does the trackpad. Screen is on the dark side. Does what I need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer but is basically like a tablet. You can’t do as much as an actual laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is ok. Wouldn't recommend because of speed, screen is very dull & is made very cheap. Price reflects the quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    an average one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price, It is really a good one, but it has 64g flash memory, it will be perfect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a real fan of the chrome set up and it’s different for anyone who is not use to the standard way of computers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad or good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product, not bad, not good. I would recommend this for others, but personally not for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic work and basic internet. Won’t do anything high speeds as in switching screens.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not care for the chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the chromebook. Don't care for the chromebook system

    I would recommend this to a friend