Customer Ratings & Reviews

extremely portable, lightweight and well designed. I expected it to be faster.

First impression of the Laptop is that it is a workhorse, with plenty of ram and and SDD space. The screen is crisp and sharp. However, the system has its glitches and here are some. 1. The cam does not work for windows login purposes. Not sure for the price paid - why this feature was totally missed by Samsung. 2. The system gets unusually hot when working on it for prolonged periods of time. 3. although the case looks "sturdy" it is actualy quite flimsy. 4. Fingerprint to login to windows keeps giving an error message. MY calls to Microsoft on this issue all come down to the manufacturer Samsung and nothing to do with Windows. So it gets two stars from me.

Best laptop I have ever used. Makes studying and course work a breeze and the versatility of the flip back option is great for reading. The screen is super clear and doesn't hurt my eyes, which is wonderful.

Great Laptop, fast, large screen and so lightweight!

Pros: Overall excellent product. Fast, efficient transition from laptop to tablet. Beautiful screen. Strong performance. Cons: Lack of Samsung customer support functions like HP has. No manual included or direction on where to obtain manual. No information on pen or related software.

Love the various positions that this computer can be used. Very fast. I would buy it again for sure

Great 2 in 1 laptop . Fast charging. Thin light . Samsungs bois is great update it’s self with any issues . Great build quality. Keyboard feels good doesn’t bend in like cheaper laptops . Track pad responds wells . 16gb of ram . Intel i7 .

This was an open box laptop, l must say it was in excellent condition, I am very impressed with the functionality the speed and the crispness of the display. The support staff at Best Buy in Carrollton Ga was outstanding.

I love it! This is the perfect laptop for me. It can easily run games on low settings like Minecraft. Also handles 3D modeling good enough for 3D printing. Nice bright and quality touch screen and tiny bezel makes it really nice to look at. I love having a separate number pad. The stylus comes with the computer and works well. Battery is ok. It’s been a year since i got it and can expect the laptop to last 1-2 hours without charging (maybe more depending on task). Charger is easily portable so not the biggest issue for me. fingerprint reader is handy, i do wish it would also do face recognition but NBD. Overall, i’m really happy with my purchase and impressed with Samsung.

Overall, a great laptop for work and school at home or even on the go. I settled for this laptop because it was very lightweight compared to the rest on display and the specs are amazing. The only thing I have noticed is the battery does get consumed quickly, especially when it is left in sleep mode. But shutting the laptop off should not give you much trouble with the battery life. It also does charge fairly quick. I have been charging it for roughly 20 minutes and has increase about 50%. Another thing I am not entirely convinced of is the pen use when "writing" on the screen. I am not sure what it consists of, but at times it does not fully use the entire space available for writing and the words are not detected appropriately. Might as well add that even when the words written on the "handwriting" layout are visible, it does not detect proper words. The speech to text command actually exceeded my expectations since not many other devices happen able to convert my voice to words.

Great computer! Smooth, light weight, easy to use!

best computer ever. it has everything I could possibly need. good screen, decent keyboard, lots of battery life and just a workhorse. only downsides so far is ten key is slightly funky. not a big deal you can get used to it. and the speakers are not very loud. otherwise wonderful

I have been using this Galaxybook for more than a month now. It was bought to replace an old HP laptop I had since 2017, and is a major improvement based on that comparison alone. When purchasing a new laptop, I was looking for one that could keep up with my office work and be good for travel. Here is what I like about the laptop: -Very lightweight and efficient design; I can carry it around the house and in my tote without it feeling like a burden. -Fast performance: when opening multiple browser windows or doing streaming, there is no lag at all. This laptop keeps up no matter what you're doing (for gaming maybe consider another choice but is above average performance). -Storage (1TB): my old laptop had 1 TB storage and as someone who likes to store lots of files and photos, I wanted a laptop with lots of storage to give me this capacity. Coupled with this plus the above pros, this was a solid choice for me. -Extra Points (S Pen/Tablet conversion): At first I didn't know what to do with the S Pen so I didn't really incorporate it at all in my work. However, when I didn't have a wireless mouse nearby, the pen was very useful for me to navigate things on the display if I found the keypad tiring. I also find the tablet-convertible feature to be interesting, but haven't used it too often when at home. But I can see myself doing the screen flip when on a plane, so this feature is still useful long-run. Now what I don't like about this laptop, but wasn't a huge deal-breaker for me: -Only USB-C ports, no USB-A or HDMI: I knew what I was getting myself into when purchasing this laptop, but I wish it would have at least a USB-A. Anyway, I had to factor in the cost and time it took for me to find a docking station with a USB-C cable as I didn't have one before. -Battery Life is not super 'long-lasting' as advertised: sure this laptop's battery is way better than my old one, but I thought that charging it 1x to full battery would last me a full day on heavy workloads. May depend on what I'm viewing at the time, but I feel it only lasts max 5-6 hours in a day. Could last up to 2-3 days max when only using the laptop through short sessions throughout the day. -Delicate screen: saw some reviews mention this, but yes since this is a thin screen it's hard for me to be rough with this laptop. I am being cautious in opening and closing this baby, but if I were to slip up, then it would probably break (I hope not). -$$$ price: Bought this when it was on sale for $400 off its original $1600+ price tag. Had personally saved up for a really nice PC, but for laptops that can do the 'job' then maybe it's not this Galaxybook as I could have gone for one less expensive. The price will decline anyway over time, but important to think about if you're on a budget.

The Samsung Galaxy Book2 Pro 360 is lightweight, fast, conservative on battery power with moderate usage, and very reliable. This is the best Windows PC that I have owned and I go back as far as the IBM ThinkPad Model 20 (as in 20 mb of HDD space). Thank you.

I returned this item due to its thermals, low res screen, and the intense amount of non-removable bloatware from Samsung. The bloatware wastes RAM/battery life and isn't useful. Samsung could try making useful software and offering it to you, but that is apparently not their MO (I switched away from their phones because of FREE). Using up my SSD space and not letting me delete your crud programs is infuriating. Attempting to use it for audio recording, it became almost too hot to touch in some spots though it generally didn't get this hot with easier loads. I also feel that the screen resolution should be higher than 1080p on any laptop in this price range, but the colors looked great at least. The screen held up in the week or so I used the device but did feel like it was a bit flimsy and I worried I might break it opening it up. Battery didn't seem to go very long even when just visiting web pages. I changed some settings and tried to limit background programs but to no avail. I bought a desktop that can handle the high workloads with better cooling and had zero bloatware which was great.

So far (a month in) i use the laptop daily without issue. Ultra lightweight and thin. I use with 3 external monitors but lid closed, and don't have heat issues. Having the lid open increases the heat level

Great size/weight/speed. I thought the volume was too low even on high, though I went into the settings and increase the basic volume. I also appreciated the Best Buy team member reminding me to shut down the computer when not using it and to it over charge it save the life of the battery.

Get the open box ones. The quality is usually as good as new, for halve the price of the new one. The laptop is great. Very fast and reliable. It gets a little hot though. Great for college or personal use.

Absolutely in love with this, very lightweight, sleek with beautiful finishes. Graphics are amazing, sound is a bit low at times. Only downside is the type c ports,and adapter has to be purchased for external devices.

Great laptop (2 in 1). The Samsung Galaxy Book 3 Pro 360 is an overall solid 2-in-1 convertible laptop thanks to its gorgeous OLED display, lightweight design and fast performance. Responsive touchscreen.